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レビュー
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Tiffany さんのレビュー（2026年 01月 19日）
星 5 個のうち 4 個Love the sweatshirt. It’s exactly as pictured/described. There was a pretty big delay with shipping, but the seller answered right away when I reached out.
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Rachael さんのレビュー（2026年 04月 21日）
星 5 個のうち 5 個Was a great looking shirt that made a great gift for somebody. Thanks
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Eric さんのレビュー（2026年 02月 17日）
星 5 個のうち 5 個David Bowie shirt never arrived. Store isn’t responding.
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Amy さんのレビュー（2026年 02月 10日）
星 5 個のうち 1 個I can’t review the actual product because I haven’t received it. I placed an order on January 12th and the estimated delivery was January 26- February 9 and I was ok and aware of that. The problem was the shop immediately takes the money and had no intention of letting me know I wasn’t going to get my order in that window. I knew because I never received an email to when it shipped I had to inquire myself. Then the shop gave me no answer as to when just a why. Basically backed up on orders and working on one’s from December. Then they shouldn’t be taking orders in January they can’t fulfill in time but have no problem taking your money. This prompted me to read reviews apparently shipping in time us an issue fit this shop.
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Vivin Nurul さんの返信（2026年 02月 12日）
We’re sorry this experience felt frustrating for you. We’d like to clarify for transparency. Your order was placed on January 12 during a period when we were managing an unexpected holiday production backlog and temporary technical delays. We responded to your messages and explained the situation, including that your order had not yet shipped and was still in queue. You chose to open a case with Etsy, and on February 10 Etsy reviewed and closed the case, issuing you a full refund. We always respond to customer inquiries and never ignore messages. While delays can occasionally happen during peak seasons, we are committed to transparency and communication. We appreciate all customers who are patient and understanding while we carefully process orders in the order they are received.
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Jdj さんのレビュー（2026年 02月 9日）
星 5 個のうち 1 個It’s been a month and still hasn’t even been shipped yet
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simon さんのレビュー（2026年 02月 8日）
星 5 個のうち 5 個Nice Sharp Image. Good Quality T-Shirt. Great Communication Five Stars. +++++
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Stacie さんのレビュー（2026年 01月 21日）
星 5 個のうち 5 個Lovely product, great seller. I gave four stars to shipping because it was a window and although it arrived within the promised window, it was after Christmas so I had to make adjustments for my goddaughter quality and worth the wait!
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Marti さんのレビュー（2026年 01月 14日）
星 5 個のうち 1 個Seller never sent the shirt. We received no updates. Very disappointing.
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DoubleViID について
ショップポリシー
発送
通関手数料および輸入税
支払い方法
返品＆交換
キャンセル
キャンセル：可
次の期間内にキャンセルを依頼してください：購入から 24 時間以内
その他の情報
よくある質問
Custom and personalized orders
Yes! All our items can be customized—whether it’s adding text, modifying a design, or requesting a different color. Just send us a message before placing your order. Please note that customizations may come with a small additional fee.
Are your items ready-to-ship or made to order?
All our products are made to order. This ensures a personalized touch and the highest quality for every item you receive.
Where do you ship from?
While we are based in Indonesia, your items are shipped from our production partner in the United States.
How long does production take?
Production time: 5–10 business days
How long does shipping take?
Estimated delivery times for Polo Shirt:
United States: 5–7 business days
Canada: 15–18 business days
Europe: 19-26 business days
Japan: 13–16 business days
Australia & New Zealand: 19–26 business days
Indonesia: 10–26 business days
Estimated delivery times for T-shirt and Sweatshirt:
United States: 5–7 business days
Canada: 21–30 business days
Europe: 21-30 business days
Japan: 14–21 business days
Australia & New Zealand: 21–30 business days
Indonesia: 3–5 business days
Shipping times may vary based on location and season.
Do you accept returns or exchanges?
Since all items are made to order, we do not accept returns or exchanges. However, if there is a mistake on our end (e.g., wrong item or damaged product), please contact us and we’ll offer a replacement or refund.
Can I cancel my order?
Yes, cancellation is allowed within 24 hours of placing your order. After that, production will have started and cancellations are no longer possible.
Can I request a different color for t-shirts or sweatshirts?
For Polo Shirt: No, We don’t have other color for Polo Shirt
For T-shirt: Absolutely! We have a variety of color options available. Please message us before placing your order to confirm availability.
My order hasn’t arrived yet. What should I do?
If your order is delayed beyond the estimated delivery window, please message us with your order number. We’ll help track it down and make sure you’re taken care of.