OrangetownWebshop

136 Sales On Etsy since 2016

0 out of 5 stars (6)
Thomas Haine

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Thomas Haine

Reviews

No reviews in the last year
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shipping 3 customer service 3
  • kelly122581 on Aug 22, 2018

    2 out of 5 stars

    The poster arrived wrinkled and creased. Contacted the seller who responded quickly and sent us a second wrinkled and creased poster. Paper is super thin and matte so it seems easy to wrinkle when putting into packing tube. I was tired of waiting so I just framed the wrinkled print and hung it in an area with little light in hopes the wrinkles wouldn’t be as visible. They are still visible. It is a pity because I really like the art! Heavier paper and more careful packing before shipping would solve the problem.

  • gwenlemey on May 26, 2017

    5 out of 5 stars

    I love this poster, as well as the Gent one. Unfortunately during the shipment my posters got damaged. I informed Orangetownwebshop and they provided a new one. I am greatful for their customer service and kind communication. Currently I am enjoying my posters and find they are just perfect. 👍😁

  • sjvanleuven86 on Mar 23, 2017

    1 out of 5 stars

    What a let down, I've contacted the vendor regarding a timeline in which I should expect this order to be shipped since it was purchased on the first of the month, and had missed its ship-by-date. The vendor has not acknowledged me at all or messaged me about shipment. I haven't received my order much less an explanation for delay of shipment. Vendor should be removed from Etsy.

    Thomas

    Thomas responded on May 14, 2017

    I've contacted this person a million times but did not get an answer. The US border security delayed the arrival time. There was nothing that I could do about it.

  • Eline L on Jun 15, 2018

    5 out of 5 stars

    De poster is mooi en kwaliteitsvol. De eerste verzending is niet afgeleverd (probleem bij de post), maar Thomas heeft direct een nieuwe opgestuurd en die is vlot aangekomen. Uitstekende service, communicatie en mooi product!

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  • Anouk Latte on May 16, 2017

    5 out of 5 stars

    Leuk en origineel! De levering was ook zeker in orde.

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