Theworldofartha

Sizes are clearly shown in every listing in european scale or in cm..
If you like to know the sizes in inches.. you will be able to calculate this verry easally in google :)
if you have any further questions, please contact me by message :)

I gladly accept custom orders, or personalise an item specially for you..

Please allow me to take my time for this.. i take the quality and the persision of my work verry seriously, and the item will not leave my studio before i and the buyer are completly satisfied with the item.

When you request a custom order or ask me to personalise an item for you, it might not be in the style of the rest of my items.. so i might not be able to sell it in my shop..
thats why i ask a 10% pre payment on custom or personalized items.. if you than decide to cancel your order before you paid the whole amount, you will loose your 10% pre-payment.. i do not accept any further cancelations

Because of the delicate nature of my items, some of them will need special care..

So in every listing i’ve written specific care instructions, please follow thease instructions to keep your treasure beautifull as long as possible..

I gladly accept custom orders, please contact me for this :)

It can happen that it does not fit into my schedual at that moment in time.. but than we can always schedual a later time so you will still be able to get your treasure...

As noted before in the prior chapter 'Custom an personalised orders'

Please allow me to take my time for this.. i take the quality and the persision of my work verry seriously, and the item will not leave my studio before i and the buyer are completly satisfied with the item.

all items are free worldwide shipping..
items with a price more than 80,- will be send with tracking *NO INSHURANCE*
if you like to inshure your parcel please contact me..
you will be charged for any extra shipping fees..
i will not be responcible for any lost parcels or additional custom fees

If you need your item to be with you as soon as possible, or you like to track your parcel..

At checkout you will be able to pick your prefered shipping option,
With or without tracking and inchurance.

If you want fast express shipping : worldwide will take maximum 4 day's to artive from holland.. Please contact me for this, i will create a custom shipping profile. NOTE: this shipping option is expensive!

I normally do not accept returns or exchanges, only when this is agreed on by me in a personal message before purchase..


This does not apply for some items like earrings for hygenic reasons
'IN ANY CASE' ..

I also dont accept returns or exchanges on custom made items.. i make the item according to the size the buyer provides me, so it is the responsibility of the buyer when they give me the wrong size details..

when the exchange or return is agreed on 'before purchase', all the shipping costs will be charged to the buyer.

Refunds will only be given when i receve the item, when it gets lost by the postal system refunds will not be given..

If your item arrived dammaged, you will have to send me a picture of the box, or enveloppe.. 'Opened and/or closed'

This way i can comfirm the damage and contact the shipping company to make shure they take the responcebility for the damage..

'I can not guarantee that they will solve the problem, but i will try my best'

Otherwise we can find a way to solve this problem together!

I will not be relayable for the shipping costs.. this should be payed by the buyer..