threadboundfeather

This Privacy Policy describes how your personal information is collected, used, and shared when you purchase from thread bound & feather.

Information I Collect:
To fulfil your order, you must provide Etsy with certain information (which Etsy shares with me), such as;
- Your name
- Email address
- Postal address
- Payment information
- Details of the product you are ordering
- You may also choose to provide additional personal information if you contact me directly through Etsy Messages.

Why I Need Your Information and How I Use It:
I rely on several legal bases to collect, use, and share your information, including;
- To provide my services, such as fulfilling your order, processing payments, shipping products, and providing customer support.
- When you have provided your consent, which you may revoke at any time.
- To comply with legal obligations, such as keeping records for tax purposes.
- For legitimate business interests, such as managing orders, improving my shop, preventing fraud, and ensuring the proper functioning of my business, provided these interests are not overridden by your rights or interests.

Information Sharing and Disclosure;
- Customer information is important to my business. I share your personal information only for limited reasons and in limited circumstances.

- Etsy;
- I share information with Etsy as necessary to provide you with my services and comply with Etsy’s Seller Policy and Terms of Use.

Production and fulfilment partners;
- Some items may be produced and shipped by trusted third-party production partners (such as print-on-demand providers). I share only the information necessary to fulfil your order, such as your name, delivery address, and order details. These partners process customer information solely for the purpose of fulfilling orders on my behalf and in accordance with their own privacy policies. I do not control the independent privacy or security practices of these third-party providers once the necessary order information has been transferred for fulfilment.

Service providers;
- I may engage trusted third parties to perform functions and provide services necessary to operate my shop, such as shipping companies, payment processors, or analytics providers. These providers only receive the information necessary to perform their services.

Compliance with laws:
I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to;
- Respond to legal processes or government requests
- Enforce my agreements, terms, and policies
- Prevent fraud or security issues

Data Retention;
- I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. I may also retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

Transfers of Personal Information;
- Your information may be transferred through Etsy and its service providers and processed in countries other than your own where necessary to provide the services of this shop.

Your Rights:
Depending on where you live, you may have rights relating to your personal information, including;
- The right to access the personal information I hold about you
-The right to request correction or deletion of your information

The right to object to certain processing of your information
-If you would like to exercise any of these rights, please contact me.

How to Contact Me:
- For purposes of data protection law, I, Kalina Reid, am the data controller of your personal information. If you have any questions or concerns, please contact me through Etsy Messages.