I'm a PayPal member, and welcome payments through PayPal.

I also welcome direct credit card payments through Etsy, and Etsy gift cards.

Payment is required at the time of purchase.

Buyers are responsible for paying possible Customs import taxes, duties, tariffs, VAT, or other charges assessed by their countries. You should check into those charges before making a purchase.

SHIPPING
I ship through POSTNL (http://www.postnl.nl/)
I normally use standard/priority for mailbox post (I find it the quickest way)
(you can always contact me if you want this differently)

I normally use standard shipping for parcel post.
You can also upgrade your (parcel post) order to add track and trace, or track and trace combined with insurance up to € 500,- (you will have to sign for the package when it arrives) you can do this by adding one of the options in your shopping cart.

SHIPPING TIMES
How soon I can post your order might differ per product. The shipping times are usually noted in the listings of the different Items. If I think I can not send your order within the period of time which is concluded in the listing, I will contact you.

Your order is send to the address on file with your payment processor (PayPal or Etsy). Please make sure that your listed address is current and correct, I can not take responsibility for sending your package to the address you have forgotten to change resulting in someone else making awesome things with your purchase ;-)

ARRIVAL TIMES OF YOUR ORDER
I am based in The Netherlands

shipping times within The Netherlands:
mailbox post: 1-5 work-days
parcel post: 2-7 work-days

shipping times to the United States
Mailbox post: 7 to 14 days
parcel post: 1 to 4 weeks

shipping times everywhere else (times may vary on where you live)
Mailbox post: 7 to 20 days
parcel post: 1 to 6 weeks

(please take in account that around the holidays these estimated times may not be accurate, and it might take longer for you order to arrive due to holiday busyness)

INTERNATIONAL CUSTOMERS PLEASE NOTE:
if your order is send by package, customs forms will be completed with your purchase, as required by law. Buyers are responsible for paying possible Customs import taxes, duties, tariffs, VAT, or other charges assessed by their countries. You should check into those charges before making a purchase.

ORDERING FROM COUNTRY'S WITH VERY STRICT IMPORT RULES
Please note that if your country prohibits the import of a particular item, I will be unable to ship it to you, and your order will be canceled and refunded. This will be noted in the listing description of the particular item also explaining why. I can always help to see if we can find an item that fit's your liking and is still possible to send to your country.

BUT WHY, IT COULDN'T BE THAT BAD RIGHT?
Some countries have very strict rules of what can enter their country. I often use very pure materials (wood, feathers, bone etc.) which I will treat as less as possible (I never tend to use chemicals only natural preservatives if necessary). Because of this some country's might find the item a greater risk and sometimes not suitable for entering their country. This will result in a penalty for the receiver, (yeah that's you unfortunately) followed by the destroying of the item or placing it in quarantine and treating it with chemicals (resulting in even more costs and, it can take up to three months before they release the item....). Because of these serious consequences I don't want to risk sending some of my items to countries with very strict borders, preventing lot's of drama for both you and me.

The products I make are made from natural or recycled/reclaimed materials. Everything I make is therefore unique and tells it's own story. As you know, in nature nothing is perfectly straight or exactly the same size. Recycled or reclaimed materials are also not completely perfect anymore. This is also the beauty of these materials.