We do offer optional gift wrapping at checkout. Your items will be packed in a white jewelry box with silver ribbon. Handwritten card is available if you want to leave a message. Only one gift box will be provided for multiple items purchased. If you need more, please contact the seller.

To save the trees and minimize the waste from packaging materials, we never include packing slips.

Gold filled material is safe to wear in the shower or pool. But we don't recommend wearing your freshwater pearl jewelry to shower very often because potential harsh chemicals in shampoo and soap could make your pearls lost their lustre and the water goes inside the pores of pearls is very hard to get out which might even change the color of them. Regular wash of pearl and gold filled jewelry with mild soap and water is the best way to keep your jewelry shiny & clean.

Please be aware of the size of each jewelry before purchasing. For most of the bracelets, rings and necklaces, we can resize them upon your request.

Returns are accepted within 7 days of the delivery date. Buyers are responsible for return shipping fees. If the item was purchased with any free shipping options or promotions, it will be deducted from the refundable amount to cover the original shipping cost ($10.00 for domestic orders, $7 for US orders).

Please pack the item in its original packaging and the item must be in its original condition to qualify for return.
Personalized items cannot be returned.

All earrings are not eligible for return due to hygiene reasons.

Sale items are not eligible for return.

We do! Please sign up on our email list and get 10% off your next purchase using this link: https://prettypearlfect.com/#signup. If you are looking for bridesmaids' gifts, we offer 15% off on 8 or more items! Please reach out to us for the details. We also do flash sales or promos on our Instagram stories. Follow us @prettypearlfectjewelry to keep you updated!