Welcome to Alpaca Case! Please read the description before ordering!
Briefly about the product:
- Cases for iPhone, Samsung, Google Pixel models.
- The material is transparent silicone.
- It's easy to snap on and off the case;
- The case protects your phone from physical damage, scratches, etc.
- Beautiful design made with love.
You can write to me in private messages for customization and personalization of the design. Also, feel free to write if you need to change the address, clarify the model or change the order. I will gladly help you!
1. Payment.
My shop is connected to Etsy Payments systems. You can pay for orders using credit cards, PayPal, Apple Pay, and more.
2. Order processing time and shipping.
Please note that processing time and shipping time are different things. The processing time that I need to place and print an order takes about 5-7 business days. During holidays, the process can take about 7-10 days. Standard shipping takes about 5-15 days to USA.
3. Return and exchange.
- If you have any problems with the case, for example, you do not like the case, it was damaged in the mail, or it does not fit, please write to me and I will be happy to help you!
- All cases (except custom orders) can be exchanged within 30 days of purchase. The wrong case must be sent back to us within 15 days at the latest.
- The case must be sent back in its original condition. If it has been damaged, please do not send it back. Buyers are responsible for return shipping costs.
- To receive an exchange or refund, please follow the instructions given to you by the store owner. Otherwise, the exchange/return procedure may take a long time. I will do my best to help you as soon as possible.
- I can return or send another case only after receiving the wrong case (it was requested).
4. If you have custom design ideas, please contact me. I would love to create something unique for you.
Thank you for reading to the end!
(=^-ω-^=)
Please leave feedback after purchasing from my store. I am always very happy when I see the result of my work!