MothyAndTheSquid

We have moved to mothyandthesquid.com

Glasgow, United Kingdom On Etsy since 2013

MothyAndTheSquid

We have moved to mothyandthesquid.com

Glasgow, United Kingdom | 16,640 Sales

%s out of 5 Stars

Announcement    Please purchase from www.mothyandthesquid.com

Announcement

Last updated on Jul 22, 2019

Please purchase from www.mothyandthesquid.com

Items

Jillian Gabrielsen

Contact shop owner

Jillian Gabrielsen

Reviews

Average item review
5 out of 5 stars
(4737)
See reviews that mention:
quality 251 shipping 780 customer service 423

About MothyAndTheSquid

Sales 16,640
On Etsy since 2013

www.mothyandthesquid.com

Please visit our new store at mothyandthesquid.com as our full range is there. Plus, shipping is cheaper!

Around the web

Shop members

  • Jillian Gabrielsen

    Owner, Maker, Designer, Curator

  • Mothy and the Squid

    Joint Owners Of Jillian

Production partners

  • AmeliaXJoy

    United Kingdom

    Amelia sews these bags.

  • Countess Grotesque

    Australia

    Model and make up artist.

Shop policies

Last updated on April 2, 2018
We are a family business. We support ourselves by creating and selling beautiful and unusual bright colourways we hope you will love. We want you to have a wonderful customer experience and enjoy buying from us as much as we enjoy working for you.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I offer full refunds upon safe return of your order. If I am at fault I will reimburse return postage costs but if I am not then the buyer is responsible for these. Please contact me beforehand so a course of action can be agreed.

You must return the item in the condition you received it in and you should not expose it to cats or their environment as one member of our family is dangerously allergic. If you have cats, simply keep your returns safely in the packaging they arrived in until you post them back and they will be absolutely fine.

**Please do not ask to return things you have USED. Seriously, that’s not nice!!**
Payment
You can use any payment method accepted by Etsy. If you need to cancel an order please contact me as soon as possible and I will oblige. If you are overseas you are responsible for any import taxes incurred.
Shipping
All UK orders go first class within 24 hours and usually arrive within two to three working days. You can upgrade to guaranteed next day delivery if you wish. Claims of non receipt may be made on the 15th day after dispatch and not before. However, I obtain tracking information for some domestic orders so please ask if your order is delayed as I should be able to help you find it.

Overseas orders are sent via airmail and take two to six weeks. Please allow extra time during the run up to Christmas! You can upgrade to international tracked and signed (from five days) for only the actual cost of that service. Claims of non receipt for standard airmail should not be made until 25 working days after postage, until that time an order is considered delayed only. By purchasing you are agreeing to these policies.
Additional policies and FAQs
Please do not ask me to combine orders or to apply retrospective discounts. You are agreeing to the sale price when you pay.

More information

Last updated on Apr 2, 2018
Frequently asked questions
Would I like to donate some yarn to you?

No, I’d like you to buy some yarn!

Wholesale availability

Wholesale prices are 2/3 retail prices plus postage with a minimum purchase of 20 skeins or equivalent weight of yarn.

Care instructions

Almost all my yarn is superwash treated, so you can use the wool cycle on your washing machine, although hand washing is kinder if you have the time.

I choose acid dyes rated “wash fast” or “very wash fast” at 30*C, and I test wash each colourway. Nonetheless it is sensible to wash items separately on the first occasion as with any fibre or garment.

If you put my yarn in on long hot washes with fast spins, harsh detergents and stain remover they will age and fade much faster. This is not my fault, wool is like that, and you make your choices.