HepCatVintageUK

Specializing in 1950s vintage womenswear

Luton, United Kingdom · 1289 Sales

HepCatVintageUK

Specializing in 1950s vintage womenswear

Luton, United Kingdom 1289 Sales On Etsy since 2010

5 out of 5 stars
(549)
Tessa Brown

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Tessa Brown

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5 out of 5 stars
(549)
View all 549 reviews

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  • Tessa

    Owner, Curator, Photographer

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Last updated on Apr 30, 2018
Frequently asked questions

Do you accept returns or do exchanges?

I am very sorry, I do not accept returns or exchanges.

Please be sure before you buy - double check all your measurements etc, ask about anything you may need clarification on, or for extra measurements (although hopefully I have included them all!).

Please do keep in mind that the measurements I give are the MAXIMUM garment, not body, measurements and that you will need a little room for comfort and ease of movement.

Be aware that colours can vary between screens - I NEVER ever change anything (colour, contrast, brightness etc) on my pictures; I only ever crop them.

If you are at all unhappy with your item, please do contact me though, and let's try to resolve the problem amicably before resorting to negative feedback. Thank you!

Can I reserve an item?

I am happy to reserve items. If no date is discussed beforehand, then I will reserve for up to 7 days.

An item I am interested in says it is "RESERVED", what does this mean?

Sometimes I am contacted by somebody who is interested in buying an item, but they don't have the money at the moment, and would like - for instance - to wait until their payday to buy it. So I reserve the item for them until they are ready to pay.
Most of the time I reserve for 7 days only if no date is discussed, but I prefer to reserve an item for no longer than 14 days for new buyers. I am happy to wait longer for those who have bought from me previously.

Do you do layaways?

I do prefer not to do layaways, but I am always willing to work with you. I would prefer to keep layaways to a short duration, like one month if possible though.

Can I get a discount?

I am always happy to have a haggle and negotiate on prices, especially for bulk orders, and with previous buyers.
And I will have occasional sales and discount codes.
I prefer that people come to me with an offer, for example " Would you accept £xx for this dress?" with a thank you, rather than just saying "can I have a discount code?" - it makes the world of difference! Believe me!

When will you ship my item?

I tend to only have two shipping days a week and they are either Monday or Tuesday and Friday. I have to get the parcels ready the day before to take to work with me on those days, so if you order an item on a Friday it will go out at the beginning of the next week.