Please read this VERY IMPORTANT INFO for the SHIPPING OPTIONS

If you have chosen the STANDARD SHIPPING it means that you accept the NON-TRACEABLE shipment.

The STANDARD SHIPPING on delivery will be left directly in your mailbox.

All the orders will be shipped to the shipping address supplied through your Etsy Order. Please check this address is correct before finishing your check out. I am not responsible for packages shipped to wrong addresses. It is the buyer’s responsibility to ensure that all shipping information is correct prior to finish the purchase.

Approximate DELIVERY TIMES:

ITALIA - 2/3 business days
EUROPE, EUROPE NON-UE - 5/10 business days
AUSTRALIA - 12/20 business days
CANADA - 12/20 business days (DELIVERY CAN BE VERY SLOW, MAY DELAY DELIVERY EXCEEDING THE EXPECTED SHIPPING TIMES)
UNITED STATES - 10/15 business days
EWERYWHERE ELSE - 12/30 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them.

Please note that delivery times may vary due to reasons beyond our control (weather conditions, customs control, difficulty in accessing your property, temporary technical issues at each Post Office etc). If any of these delays do happen, we thank you for your patience and understanding :)

For parcels that are shipped with tracking number, any lost or damaged parcels can be claimed through their corresponding shipping provider.

If you would like to make a return,please contact mecontact us within 14 days of delivery and ship your items back within 30 days of delivery.
All jewelry must be returned unworn and in their original condition and packaging.All buyers are responsible for return shipping costs and if the item is not returned in its original condition, the buyer is responsible for any loss in value. LEAVE A NOTE IN THE ENVELOPE WITH ORDER NUMBER, REASONS OF RETURN.

I will issue a voucher code of the value of your order (shipping charges are non-refundable), once I receive the UNWORN item and see it is in its original condition and packaging.
If you have any questions about returning or exchanging your purchase, it is best to contact me immediately, Thanks.

I want you to love your new jewelry and I take customer service very seriously! If you have any concerns or questions about my jewelry, please contact me and I'll always do my best to help out!

Your feedback is really important for me!
If you have issues with the item you got, please contact me before leave a negative feedback. We will arrange together how to resolve the issue.

I offer costume/fashion jewelry and therefore it needs special care to ensure a longer life span. Please make sure you acknowledge the nature of my jewelry before purchasing.

Simple steps to keep your jewelry in good condition:
Avoid water or any liquids (perfume, lotions, etc). Clean the chains after use, with a soft dry cloth to remove skin oils and dust. Store away from sunlight, ideally on a jewelry box or a plastic zip lock bag - the sun will discolor the piece and air contributes to oxidization. Your lifestyle, climate and the pass of time will eventually age the pieces but you can try to use lemon juice or peroxide to liven up the colors.