JSangsterJewellery

Jenny Sangster Jewellery

Hawera, Taranaki On Etsy since 2011

JSangsterJewellery

Jenny Sangster Jewellery

Hawera, Taranaki | 261 Sales

Announcement    Welcome to Jenny Sangster Jewellery. Beautiful handcrafted bead and wire woven jewellery and instant download tutorials. Custom orders are welcome. Please view the store policies for more details.

Announcement

Welcome to Jenny Sangster Jewellery. Beautiful handcrafted bead and wire woven jewellery and instant download tutorials. Custom orders are welcome. Please view the store policies for more details.

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    Jenny Sangster

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    Jenny Sangster

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    Shop policies

    Last updated on 22 November, 2014
    My philosophy is qualilty and communication. I create one-of-a-kind jewellery to a high standard and if my customer is unhappy, so am I. I encourage open and frank communication and will go out of my way to ensure you get the best service, and after-service care. All policies are negotiable within reason.

    Accepted payment methods

    Paypal Mastercard Visa American Express Gift card
    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I am happy to issue refunds if:
    the item was in anyway misrepresented on Etsy
    the item is faulty or broken due to poor construction on my part

    PDFs are non-refundable.
    If you don't meet the above criteria, but still wish to return the item, drop me a line anyway and I'll see what I can do. It never hurts to ask.
    Payment
    I accept payment through Paypal and direct banking for New Zealand customers.
    Payment must be received within 7 days of purchase, except with prior arrangement.
    If payment has not been received within this time, the item will be relisted.
    Custom orders are welcome and encouraged. A 50% deposit is required before work commences.
    Delivery
    Shipment within 3 days of payment.
    Shipping is through the post office. It will come in either a box with padding or a padded envelope depending on how much is ordered. International orders will receive extra care due to the additional handling they are subjected to. If you have any special requests regarding shipping or packaging, I'm happy to help, but note that it may be an extra cost.
    State taxes will be the buyers responsibility
    Additional policies and FAQs
    I'm very open minded and flexible, don't be afraid to ask if you have any queries or requests.