Announcement   Once Upon a Whim is the result of endless years of being inspired by my Grandmother's beautiful handwork and creations. Everything here is handmade - with a lot of love gone into each stitch and a focus on creating modern pieces to fit into any home. Custom orders and enquiries welcome! xx

Announcement

Last updated on 01 Oct, 2016

Once Upon a Whim is the result of endless years of being inspired by my Grandmother's beautiful handwork and creations. Everything here is handmade - with a lot of love gone into each stitch and a focus on creating modern pieces to fit into any home. Custom orders and enquiries welcome! xx

Rebekah Proffit

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Rebekah Proffit

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About

Welcome to Once Upon a Whim!

Once Upon a Whim is the result of endless years of being inspired by my Grandmother's beautiful handwork and creations. Everything here is handmade - with a lot of love gone into each stitch and a focus on creating modern pieces to fit into any home. Custom orders and enquiries welcome! xx

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Shop members

  • Rebekah Proffit

    Owner

Shop policies

Last updated on 20 January, 2018
I have loved knitting, embroidery and general crafting ever since I was a little girl but in 2012 I really started to focus on crochet. In 2013 I started Once Upon a Whim and since then I have a put a real emphasis on creating unique, quality crochet items with a modern twist. My lifelong love for handmade pieces is inspired by my Grandmother and as a result I endeavour to pour a lot of love and care into each item, just like she has always done!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
A lot of attention to detail and care goes into each piece and I pride myself on the quality of the work. If for some reason you have an issue with your item, please email me. Refunds/replacements will be considered on a case by case basis.

Please note that lighting, screen brightness, contrast etc. may cause a slight color difference on the items.
Payment
Payment is accepted via Paypal, credit and debit cards, Etsy gift cards.
Shipping
All items are shipped from Nelson, New Zealand using Track and Trace within New Zealand. If you are purchasing from outside of New Zealand and would like your item to be tracked, please convo me first for a quote as the shipping prices increase.

The items will be shipped to the address listed on Etsy, so if you want them to be sent to the different address, please leave a message at the checkout or send a convo.

Shipping times depend entirely on your location. Shipping across New Zealand should take no longer than 5 working days once dispatched. Shipping to the rest of the world should take approximately 2-3 weeks. Please email me before purchasing if you would like Express Shipping as this will be an additional cost.

Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery will be at the discretion of your country's tax regulations.

Any delays caused by customs, handling by local mail, weather conditions or other circumstances are beyond my control. While all due care is given when shipping orders, unfortunately I cannot be held responsible or give refunds for damaged or lost orders.
Additional policies and FAQs
I would love to receive any feedback you have about your purchased item!

If you have any questions at any stage, please email me:
onceuponawhimnz [!at] gmail.com

Custom orders and enquiries are welcome.