OutintheCold

Hamilton, Waikato 0 Sales On Etsy since 2015

OutintheCold

Hamilton, Waikato | 0 Sales

Julie Brittan

Contact shop owner

Julie Brittan

Shop policies

Last updated on 15 February, 2019
Hi. Welcome to OutintheCold - my shop. All of the garments you see listed have been hand knitted by myself and every care has been put into the making and finishing off of them. Each item comes with a card containing washing instructions. I hope you get as much satisfaction and enjoyment out of wearing my sweaters and tees as I have had creating them. Thanks for visiting!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please carefully read the garment's description before purchasing. Damage caused during shipping or postage losses cannot be refunded. Once despatched I no longer have control over the outcome, however, if your item does not arrive, please contact me, I will provide you with details on the postage receipt and the tracking number. Together we can get it sorted out!
Payment
Payment is due as soon as purchase is completed via Etsy. I accept payment via PayPal only.
Delivery
Shipping: I will combine shipping for multiple purchases. Your item/s will be sent by International Airmail which usually takes 7-10 working days from New Zealand. The full value of merchandise will be stated on shipping/customs forms. No exceptions. Any added fees are sole responsibility of the buyer.
Additional policies and FAQs
When pricing my hand knits, I have taken into consideration the cost of materials used and the time it has taken me to produce the item. Hand knitting is very labour intensive and it literally takes hours for me to finish a garment. But it is my hobby as well as my passion so please - enjoy and I hope you receive a lot of satisfaction (and warmth) from my garments.