Announcement
🎁 Are you looking for a unique and heartfelt gift to celebrate the love and connection between you and your boyfriend? Look no further! Our personalized couples bracelets are the perfect way to showcase your affection and create lasting memories. ❤️
Feel free to contact us for any questions you might have. In order to serve you better and answer your inquiries in a timely manner, please do not contact us on our emails, please contact us only via Etsy Conversations tool.
❤️ For any reason, if you are not pleased with our service, our product or our shipping time, we'd appreciate if you contacted us first and not give us a bad review or open a case with etsy. We will do our best to solve the problem in YOUR best interest.
Our goal is to make your satisfaction priority number 1. ❤️
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We are located in Romania, Europe and in order to provide you with the most reasonable shipping rates with no customs taxes (in 99% of the cases), we only ship via Postal Service:
Standard Shipping for orders with products under $5 - tracking no. is NOT provided and we will not be able to track the package, the package will be delivered by your local postman, in your mailbox.
FREE Standard Shipping for orders of $35 minimum.
$2 for Shipping with TRACKING - tracking number is provided and you will be able to track your package; please allow 2 days after the delivery for the tracking to be updated.
✯ IMPORTANT!
International delivery times will vary and in some cases take longer than a month, especially during busy Holiday Season. Please understand that we are not responsible for the delays that may occur with international shipments.
✯Actual delivery time will depend on each country and how quickly the package is cleared through customs.
✯Please double check you have entered the correct and complete shipping address.
If the address is not complete and correct, the package will not arrive and it will be send back to us.
✯Please contact us via Etsy Conversations Tool if you realized that you entered the wrong shipping address, and we will make sure to send it to the wright address.
We are not responsible for incorrect and incomplete addresses. If an item is returned to us due to an insufficient address, you will need to pay the shipping fees to have it shipped back to you.
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Reviews
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melbertimis on 20 Jan, 2024
5 out of 5 starsSo happy with the purchase! Thank you for making it perfect! Would highly recommend. My husband loved it as one of his Christmas presents.
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Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
If payment will not be completed 7 days after your purchase your order will be canceled.
You can also pay with your credit card, through Paypal. Here is how:
https://www.etsy.com/help/article/361https://www.etsy.com/shipping/settings
Delivery
We are located in Romania, Europe and in order to provide you with the most reasonable shipping rates with no customs taxes (in 99% of cases), we only ship via Postal Service:
$2 for Standard Shipping - tracking no. is NOT provided and we will not be able to track the package.
$5 for Priority Mail - tracking no. IS provided, but still, in most cases, we will be able to track the package only until leaves Romania, not further.
✯Tracking no. might not reflect exactly where the package is, since it might not be scanned on the way to the destination.
✯The package might arrive faster by using Priority Mail, but it is not guaranteed.
✯Priority Mail sent packages might require a signature upon delivery, please do not use this method if you will not be at home to receive it and sign for it.
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Delivery time to Europe: 7-8 business days*
Delivery time to USA and American Continent: 14 business days* (*weekends and national holidays are not considered business days).
Delivery time to India and Asian Continent: 4-5 weeks
✯ IMPORTANT!
International delivery times will vary and in some cases take longer than a month, especially during busy Holiday Season. Please understand that we are not responsible for the delays that may occur with international shipments. If you are in a hurry, I advise you not to place your order.
✯Actual delivery time will depend on each country and how quickly the package is cleared through customs.
❤️ For any reason, if you are not pleased with our service, our product or our shipping time, we'd appreciate if you contacted us first and not give us a bad review or open a case with etsy. We will do our best to solve the problem in YOUR best interest.
Our goal is to make your satisfaction priority number 1. Please give us the benefit of the doubt and contact us first through Etsy Conversations Tool and we will be more effective in solving the problem for you.❤️
✯Please double check you have entered the correct and complete shipping address.
If the address is not complete and correct, the package will not arrive and it will be send back to us.
✯Please contact us via Etsy Conversations Tool if you realized that you entered the wrong shipping address, and we will make sure to send it to the wright address.
We are not responsible for incorrect and incomplete addresses. If an item is returned to us due to an insufficient address, you will need to pay the shipping fees to have it shipped back to you.
Any customs fees for international purchasers are the responsibility of the buyer.
Additional policies and FAQs
We would love to share photos of your personalized item on our social media accounts or sell the design in our stores. By purchasing from us or by sending us a photo of the design, you authorize us to use it by sharing it or by selling products with the same design.
✯✯✯✯✯✯✯✯ Disclaimer:
The aluminum and the brass used is hand cut and hand stamped, slight difference is to be expected. The letters, number and design stamps, might not be perfectly straight; this is not considered a flawed piece, but rather an original piece, due to the handmade process.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Cristina Rosado, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bana.designs [!at] yahoo.com