Accepted payment methods
Returns & exchanges
Payment
PayPal: it's really simple, and you can use it with or without a PayPal account.
card payments: i can now accept 'direct checkout' payments by credit and debit card.
Delivery
shipping overseas:: orders will be sent by royal mail international economy or international standard (the value-for-money of the two services varies depending on size and weight). up-to-date rates are listed, but if sending your order actually works out cheaper, i will happily refund the difference.
please be aware that international buyers are responsible for any duties or customs charges that may sometimes be incurred (though this has so far not been an issue); if you have any questions regarding this, send me a message and i'll make every effort to help.
packaging:: i endeavour to ensure that your order arrives with you in perfect condition - it will be pretty, but more importantly it will be safe. so it is protected with layers of paper and cellophane, and popped in the post in a board-backed envelope with an extra cardboard stiffener. wherever possible, packaging is recycled and recyclable.
Additional policies and FAQs
custom orders:: i would love to create something especially for you. if you'd like a piece personalised, or in a different colour; to tweak a design, or to discuss something completely one-off, i'm up for that. just get in touch..
gifts:: if you would like your purchase to arrive beautifully gift wrapped, or with a personalised note to the recipient, just let me know.