Bridal Flip Flops' Profile

About

Bridal Flip Flops: wedding flip flops for the bride, bridesmaid, flower girl and rest of the bridal party.
Please visit our FAQs for answers to many of your questions, in addition to the information below:
http://bowflipflops.com/faqs

Production and shipping time:
Every order is custom hand made & takes our team time to process & fulfill orders. When you check out, you will have an option to add a Rush. This is in the shipping section of checkout - though this is actually a rush to the processing time - NOT the time in shipping.

STANDARD processing time (if you do not add a rush): Approx 2 weeks PLUS time in shipping.
*this is an approximate time, as several additional days may be needed in some cases to complete your item as ordered.

RUSH- add a rush to…

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  • Joined February 7, 2010

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BridalFlipFlops
Bridal Flip Flops Bridesmaid Wedding Bride...

About

Bridal Flip Flops: wedding flip flops for the bride, bridesmaid, flower girl and rest of the bridal party.
Please visit our FAQs for answers to many of your questions, in addition to the information below:
http://bowflipflops.com/faqs

Production and shipping time:
Every order is custom hand made & takes our team time to process & fulfill orders. When you check out, you will have an option to add a Rush. This is in the shipping section of checkout - though this is actually a rush to the processing time - NOT the time in shipping.

STANDARD processing time (if you do not add a rush): Approx 2 weeks PLUS time in shipping.
*this is an approximate time, as several additional days may be needed in some cases to complete your item as ordered.

RUSH- add a rush to the processing time- this is in the shipping section during checkout. It will show on your receipt that it was added & within 24 hours your scheduled shipping date will be updated to reflect the rush that you added & you will be sent a message with the new shipping date.
This is not a rush to the time in shipping - it is a rush to the standard 2 week processing time.
-The rush options are 5 business days, 3 business days or 2 business days. (PLUS time in shipping)
-Click the shipping tab for rush choices and pricing.
***Business days are Monday-Friday & orders placed after 4pm CST will not be processed until the following business day!***

If you have already placed and order and need to add the rush separately - please go to the following listing to add it:
https://www.etsy.com/listing/113216664/add-a-rush-to-your-bridal-flip-flops

Time in shipping:
We ship either first class or priority shipping, depending on the item weight, size and recipient location and date needed by and date shipped out by. Time in shipping can take approximately 2-7 days.
You will receive a message with the tracking number when your order has shipped out- please refer to this for tracking information as once it ships out we are no longer responsible for when or how it arrives at the destination.
if you would like to purchase insurance or signature delivery, please contact us before your order has shipped. If you choose not to purchase insurance and your order does not arrive in time, or is lost or damaged or stolen in shipping, we are not responsible and will not refund or replace any items.

International orders:
First class shipping takes 2-3 weeks in shipping time. If you need your order more quickly, please add the rush upgrade that includes the 7-10 day priority for the shipping time.

What date will my order ship?
Please check your purchase in Etsy for your scheduled shipping date before contacting us. If you have added a rush, allow 24 hours for the scheduled shipping date to be updated.

We only carry the following colors & heel heights:
Flat flip flops: black, white in ladies & girls. Brown, Gray, Navy in Ladies sizes only. If you choose a children's size in a color not available, you will be contacted to choose white or black.
1.25" wedges- white, black, ivory
2" wedges- white, ivory
3.5" wedges- white, black, ivory
*we do not have anything higher than a 3.5" wedge and ivory does not come in a flat flip flop, only in the wedges. The 1.25" is very low and a good choice for ivory if you would like them to be as close as possible to a flat flip flop.

Sizes: Ladies: 5, 6, 7, 8, 9, 10, 11 (no half sizes) Children: 8/9, 10/11, 12/13, 1/2, 3/4
Half Sizes: They run true to size. For example if you are a 7.5 - then we recommend that if you are closer to a 7/7.5 then the 7 will probably be best. A true 7.5 or 7.5/8 is probably best with the 8.
If you are unsure of sizing, please use the measurement chart to get a more exact measurement: http://bowflipflops.com/flip-flops-size-chart

*We will not be responsible for any refunds or returns if you do not like the fit or sizing or feel of your flip flops as long as we made them in the correct size as ordered.

Size/color exchanges : If you have any questions or concerns regarding sizing or colors, please contact us as colors of flip flops or ribbons may differ from a picture on your computer screen. Colors or designs can change slightly from season to season. We do our best to advise you, though in the end when a design is chosen and ordered, the sale is final.

We offer sizing exchanges for $12.50 per pair and the customer is responsible for shipping the flip flops back to us at their cost before we can make the new pair. If you have any questions before placing your order, please let us know and we are happy to help give you any advice that may help in your selection. The final selection will be your own choice(s). Once an item ships out, it cannot be returned and refunded for any reason unless we have made an error in the production (such as incorrect size or color), in which case we do not accept returns, but we will fix or replace the item in a timely manner.
*We will not make any exceptions on our return or refund policy.

For a sizing/ color exchange, please print the form from the following link & send back with the applicable fee. http://bowflipflops.com/re-sizing-form

Fit: We have designed our flip flops to fit most ladies feet in a way that is not only cute but comfortable. Every woman’s foot will not fit exactly the same in every shoe so we cannot guarantee that our flip flops will fit perfectly for every single customer. Please check our sizing chart and guide if you need help selecting the best size for you. The width, strap fit (snugness/looseness) or feel of the flip flops works amazingly for over 95% of our customers. But please be aware that due to the differences in each woman’s foot we cannot guarantee it will be perfect for you and we do not refund or return flip flops for any reason, as each one is custom made for each order.

Cancellation policy: All cancellation requests must be received within 24 hours of placing original order.

All sizes are in Usa sizes. Please notify within 12 hours of any sizing changes.
International shipping- After 2.5 weeks if your package has not arrived, please contact your local post office & provide them with the tracking number that was emailed to you when your order shipped out. We cannot track packages in other countries once they leave the USA & are no longer responsible for them. We will not replace lost packages once they leave the USA. Your tracking information will show your package departing the USA from Chicago - it will not be updated until it has gone through customs in your country - it is not stuck in Chicago - please be patient and wait for it to go through customs - it can take a little while!
Customs fee/VAT: You may incur a customs fee for orders outside USA, the cost will depend on the country you are in & order total. Our shipping costs do not cover customs fees. Please check with your country's customs department for information.

Please keep in mind that every item in our shop is 100% hand made in the Bow Flip Flops studio. As with all hand made items, they are not 100% perfect as with an item manufactured by machines. We always strive to be very meticulous with craftsmanship but there may be signs that your item is made by hand. A spot of glue here or there can happen, since that is what is used to adhere bows and ribbons Please keep this in mind and remember that hand made items are unique and one of a kind and made with love!

After your item has shipped: We will send you a message in Etsy with the shipping confirmation & tracking number. Please refer to this for questions on when your item is due to arrive, as once it is shipped out we no longer have any control over it or any other info than the tracking number.

We will not return/exchange/reimburse for items or shipping that do not arrive for the date you need them, as long as we shipped them out by the date that we promised. This means that if we shipped them out on time, it is not the responsibility of Bow Flip Flops if the shipper delayed your package or did not get it to you in the time you wanted. It is outside of our control.

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