NameBracelets' Profile

About

Welcome to Name Bracelets!
We are based in Lake St Louis , MO, a suburb of St Louis & specialize in custom made, personalized items for ladies & girls.

PRODUCTION & SHIPPING TIME:
Every order from Name Bracelets & Designs by Crissi is custom and hand made, so it takes our dedicated team a little time to fulfill orders from our many wonderful clients!

STANDARD - Your order will ship out approx 3 WEEKS after the date you placed your order PLUS shipping time.
RUSH- when you check out you will have the option to add a RUSH to the processing time for your order. So instead of the 3 week production time , your order will be made by our amazing rush team in the number of business days you choose during checkout PLUS the shipping time. Click the shipping tab for rush choices and pricing.
***Business days are…

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  • Joined July 15, 2009

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NameBracelets
Name Bracelets for Girl Mother Baby...

About

Welcome to Name Bracelets!
We are based in Lake St Louis , MO, a suburb of St Louis & specialize in custom made, personalized items for ladies & girls.

PRODUCTION & SHIPPING TIME:
Every order from Name Bracelets & Designs by Crissi is custom and hand made, so it takes our dedicated team a little time to fulfill orders from our many wonderful clients!

STANDARD - Your order will ship out approx 3 WEEKS after the date you placed your order PLUS shipping time.
RUSH- when you check out you will have the option to add a RUSH to the processing time for your order. So instead of the 3 week production time , your order will be made by our amazing rush team in the number of business days you choose during checkout PLUS the shipping time. Click the shipping tab for rush choices and pricing.
***Business days are Monday-Friday & orders placed after 4pm CST will not be processed until the following business day!***
HOW TO CHECK IF YOUR ORDERED A RUSH:
On your receipt, in the order total will be the shipping cost. If you added a rush upgrade, it will be listed there.

What date will my order ship?
Please check your purchase in Etsy for your scheduled shipping date before contacting us as we need all the time possible to work on creating your beautiful custom made order :)

PLEASE NOTE: The shipping date will not automatically update in Etsy if you have ordered a rush, it can take up to 24 hours (on a business day) for the shipping date to reflect the ship shipping date.
Standard shipping dates are approximate, however rush orders will be shipped by the number of business days selected PLUS shipping time.

Need to add the rush after your order has already been placed?
if you have already placed your order & did not add the rush upgrade, but would like to add it , please go to the following listing to add it:
https://www.etsy.com/listing/112196172/add-a-rush

TIME IN SHIPPING
Most orders ship first class shipping, which can take 3-7 days (approx in shipping time) International orders ship standard which takes 2-3 weeks in shipping time. If you need them more quickly, please choose the upgrade that includes the 7-10 day priority for the shipping time.

The fine print - we would really appreciate if you please read for answers to questions before contacting us so that we can use all of our time to work on making your custom orders :)
Once your order has shipped out, we are no longer responsible for it. Any packages lost or damaged in shipping are not the responsibility of Name Bracelets & Designs by Crissi so we will refer you to the shipper for any shipping issues.
We are only responsible to get your order shipped out by the date we have specified. Shipping times are approximate, so items that take longer in shipping than expected are outside of our control- though we will do everything we can to make sure your order goes out so you have it in time.

AFTER YOUR ITEM HAS SHIPPED: We provide tracking for orders, once it has been scanned & shipped , we are no longer responsible for your item once the tracking information shows it has departed from our location. Please contact us to purchase insurance if you would like to do so.
We will not return/exchange/reimburse for items or shipping that do not arrive for the date you need them, as long as we shipped them out by the date that we promised. This means that if we shipped them out on time, it is not the responsibility of Name Bracelets & Designs by Crissi if the shipper delayed your package or did not get it to you in the time you wanted. It is outside of our control!

Please contact us and we will be happy to assist you! Please note that during the day, we are busy making orders so it can take up to 1 business day to receve a response, though we will try to get to every single message as soon as possible!
We are usually not open on Saturday or Sunday, so if you contact us after CST pm on Friday, you may not receive a message back until Monday morning. Thank you for your patience and we look forward to helping you with your questions and order!

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