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SassyCat's Profile

About

Hi Everyone!

Thanks for checking out my shop!

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Check out my other Etsy shop at sonadesigns.etsy.com
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POLICIES

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General Policies:
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After your order is received I will email you a proof of your item(s) for you to approve. Once you give me approval, nothing can be changed and your order will be completed and mailed or emailed to you…

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  • Born on January 13
  • Joined December 30, 2007

Shop

  • SassyCat
    Promotional Products & Graphics for Your...

About

Hi Everyone!

Thanks for checking out my shop!

*****************************************************************
Check out my other Etsy shop at sonadesigns.etsy.com
*****************************************************************


-------------------------------------------------
POLICIES

*********************
General Policies:
*********************
After your order is received I will email you a proof of your item(s) for you to approve. Once you give me approval, nothing can be changed and your order will be completed and mailed or emailed to you.

- Premade Banner and Avatar proofs will be emailed to you within 48 hours of payment (unless otherwise noted).
- Time for any custom graphic design items will vary depending on the number of open orders I have, but it will take no more than 2 weeks for you to get your first proof.
- For all printed products, you will get a proof within 48 hours. Approval is needed before I can print so that I can be sure you are satisfied.

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Custom Orders:
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Of course just about all of my items are custom items. However, if there is something specific that you're looking for that isn't in my shop, just send me a message and I can try to help you out! I welcome all custom requests!

If you would like more than one set of any item listed, contact me and I can make a custom listing for you!

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Payment:
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Payment is required within 3 days of purchase. If you need more time or there are any issues, please send me a message to let me know so that I don't assume the worst. :)

I prefer Paypal and credit card payments, but I also accept checks and money orders. If you choose to pay by check or money order, just note that I will not start working on your order until I receive it and it clears. Also, you do not need to sign up for an actual Paypal account to pay by credit card through Paypal.

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Shipping:
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All packages sent to US addresses are shipped via USPS First Class Mail with Delivery Confirmation. Insurance is optional and you can contact me for more info.

International packages are sent via First Class International Mail. No Delivery Confirmation is available with this service. If you would like delivery confirmation, please contact me for a quote on the shipping charges.

I am not responsible for any errors made by the postal service, including lost packages, late deliveries, damaged packages, etc. I do my best to insure that your items are packaged safely and arrive safely.

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Returns:
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Because of the custom nature of my items, I do not give refunds. However, if you are not satisfied with your item, please contact me and I will be happy to work something out. I want all of my customers to be happy and satisfied with their orders! :)

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