Studio11Charms' Profile

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WE ARE CURRENTLY OPENED FOR BUSINESS.
OUR WEBSITE & ETSY SHOP IS CURRENTLY BEING UPDATED WITH NEW INVENTORY INFORMATION. SHOP WILL BE OPENED FULL TIME FROM MARCH 10, 2017.
You can also shop on our website or email us directly for more information.
WWW.STUDIO11CHARMS.COM

Most items are available for processing & shipping within 3-5 days. All regular cameo items are made to order and are available within 1-2 weeks (includes making time and delivery time). All clearance items are in stock and are available for immediate shipments.
***If you need your items in a rush, please contact me first because not all items are available for rush shipping (rush service fees paid for by the buyer). ** Insurance and rush shipping available upon request and paid for by buyer…

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  • Female
  • Joined October 19, 2010

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About

WE ARE CURRENTLY OPENED FOR BUSINESS.
OUR WEBSITE & ETSY SHOP IS CURRENTLY BEING UPDATED WITH NEW INVENTORY INFORMATION. SHOP WILL BE OPENED FULL TIME FROM MARCH 10, 2017.
You can also shop on our website or email us directly for more information.
WWW.STUDIO11CHARMS.COM

Most items are available for processing & shipping within 3-5 days. All regular cameo items are made to order and are available within 1-2 weeks (includes making time and delivery time). All clearance items are in stock and are available for immediate shipments.
***If you need your items in a rush, please contact me first because not all items are available for rush shipping (rush service fees paid for by the buyer). ** Insurance and rush shipping available upon request and paid for by buyer.

EMAIL & STORE BUSINESS HOURS:
Monday - Friday: 3pm to 12 midnight (New York City Time)
Saturday & Sunday : Closed (New York City Time)
SHIPPING SCHEDULES: Monday,Wednesday & Friday (sometimes Saturday during holidays and busy seasons).
Custom orders & Custom graphics work schedule: Friday/Saturday
Glass Cameos: Are ONLY made 1 day a week usually Friday/Saturday

ALL images can be made into any of the different cameos that we make in our shop. We make MANY different types of cameos, cabochons, and charms, in a variety of sizes and materials. Please make sure that make the correct selections for your project before you check out. Shop will not be responsible if you select the wrong item for your project. Please ask all questions if you are unsure which is the correct product to use for your project.
NOW WITH WHOLESALE PRICES BUILT INTO THE LISTING. So no need to ask me for wholesale discounts. I haven't raise my prices for almost 7 years.

For Coupon Codes, please visit our website.
*Codes MUST be entered upon checkout, if you don't do this, I can't issue refunds for shipping afterwards.

PLEASE READ AND UNDERSTAND SHOP POLICY, READ PRODUCT DESCRIPTIONS, & ASK ANY QUESTIONS BEFORE YOU CHECK OUT: http://www.etsy.com/shop/Studio11Charms/policy
COUPONS AVAILABLE FOR OUR EMAIL SUBSCRIBERS:
http://www.studio11charms.com/pages/sign-up-for-our-email-list
SALE INFORMATION: https://www.etsy.com/listing/183075223/sale-info-coupon-codes
CLEARANCE ITEMS: https://www.etsy.com/shop/Studio11Charms?section_id=10325386
MAILING LIST: http://www.studio11charms.com/pages/sign-up-for-our-email-list

CUSTOM ORDERS: https://www.etsy.com/shop/Studio11Charms/search?search_query=CUSTOM+ORDER&order

FOR MORE INSPIRATION AND PRODUCT GALLERY, SEE http://WWW.STUDIO11CHARMS.COM

CHAINS, FRAMES, AND SETTINGS TO BE USED WITH THESE CAMEOS:
will be updated in a few weeks.
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*****PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE.*****
Please read the whole thing at: http://www.etsy.com/shop/Studio11Charms/policy
The shorter version is below. I only want smooth transactions. If you disagree, please do not purchase. Please ask all questions before purchase.

NOT RESPONSIBLE FOR LOST PACKAGES, DELAYED, DAMAGED OR MISSING TRACKING INFORMATION. Insurance and rush shipping available if requested and paid for by buyer before checking out and item is shipped. All insurance purchased in the buyer's name so all compensation goes directly to buyer and not to me.
STANDARD SHIPPING TO ALL USA & INTERNATIONAL LOCATIONS:
Making time + Shipping time can take up to 10 days or more.
Tracking now available to USA & International locations (whenever available by the post office. Some locations to Europe excludes tracking).

POST OFFICE RULES FOR LOST PACKAGES:
INSURANCE BUT BE REQUESTED AND PAID FOR BY THE BUYER.
USA**Insurance MUST be purchased & 30 days past ship date**
INTERNATIONAL**Insurance MUST be purchased & 60 days past ship date**
Insurance filings takes time from 30 days or more for post office to process insurance claims. We only help you file the report. All compensation is directly between the post office and buyer. Sellers do not receive compensation. I don't make the rules but I have to follow it.

**PACKAGES TO ITALY, FRANCE, SPAIN, GERMANY, RUSSIA, ROMANIA, JAPAN, AUSTRALIA should expect a longer delivery time because of the customs department in those countries. Packages are more likely to be inspected by customs in those countries. I have no control over the customs department. I WILL NOT BE RESPONSIBLE FOR LOST, DELAYED, DAMAGED, OR MISSING TRACKING updates on packages. You must request and pay for shipping insurance before checking out.

My long vacation made many of my items expired. So please look at my galleries for other items. TO VIEW MORE ITEMS : WWW.STUDIO11CHARMS.COM & http://www.artfire.com/ext/shop/gallery/Studio11Charms

COUPON CODES:
International shipping discount $100 min order: INTSHIPDIS100
USA free shipping discount $100 min order: FREESHIPUSA100

EVERY 6 MONYHS THE POST OFFICE INCREASES SHIPPING CHARGES. PLEASE DO NOT ASK FOR SHIPPING CHARGES ADJUSTMENTS. So my shipping charges will be updated accordingly to keep up with the changes in the shipping cost.
I DO NOT MAKE MONEY ON THE SHIPPING CHARGES.
Shipping fees includes costs of packaging materials, shipping cost, and all fees that Etsy and Paypal charges for the shipping fee. Yes, they actually charge a commission on the shipping cost.
If you purchase multiple items in your order, sometimes you will receive multiple packages and your items may arrive at different times. If this is relevant to your order, you will receive an email with all of the tracking numbers (if available) and shipping information.

If you do not agree with any part of the shop policy or lost packages policy, please do not purchase as I do not want any problems going forward. No Refunds, No Replacements, and No Exchanges can be given on lost packages, delayed packages, or missing tracking information packages. I will no longer be shipping items to ITALY. Sorry Italian customs keep delaying my packages and I don't want to stress out anymore with angry Italian customers. So if you want packages shipped to Italy, they will only be shipped with Express shipping with insurance and tracking, but buyer will need to pay for the premium cost of shipping. I'm sorry but I have tried my best in all cases and it is way too stressful dealing with Italian customs.

INTERNATIONAL SHIPPING RATES HAVE INCREASED:
As of AUGUST 2016, the US Post Office have increased shipping prices for all international and USA shipping.

NEED A SAMPLE OF AN ITEM FROM MY SHOP?
https://www.etsy.com/au/listing/160115100/sample-request-if-you-need-samples-of

NEED GLUE FOR MY RESIN & GLASS CAMEOS?
https://www.etsy.com/au/listing/164681833/craft-glue-e-6000-compatible-glue-for-my

**I ONLY SHIP TO YOUR PAYPAL ADDRESS & ETSY CHECK OUT ADDRESS**
It is the rules so I must follow.

PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE. Thank you.
A link to my shop policies:
http://www.etsy.com/shop/Studio11Charms/policy

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ALL IMAGES ARE AVAILABLE IN ANY SETTINGS, FRAMES, SIZES, STICKERS, GLASS CABS, ETC.... ***Prices and availability may vary depending on the option that you choose and some option will take longer to make than others. If you don't see an image that you are looking for, just let me know and I will most likely be able to find it for you. I have thousands of images in my collection. And you can always send me your own images that you want to use as well. Please contact me FIRST for a custom listing and special arrangement before you check out. Any changes you make to your order after you check out will cause delay in shipment. And extra transaction fees will be charged (because Etsy will charge me).
There is NO extra charge if you pick and choose from the SAME image collection. However, prices may vary if you pick and choose mix and match images from different image collections. Because this will take me more time to make your order and the processing time will be longer due to the fact that I have to redo the entire fixed template and keep having to double check the order for accuracy.
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********IMPORTANT**********
(I cannot guarantee that cameos from my shop will fit frames and settings purchased from other sellers because I cannot control the quality of items from other sellers. I can only guarantee compatibility of items in my shop because they have been tested and sampled before recommending it for use with compatible items in my shop. I make jewelry too and I have found that NOT all frames sizes are what the the sellers state that they are. There is sometime a 1-2 mm off larger or smaller. So to ensure perfect fit, you should first ask me before purchase for compatibility with my cameos and frames or purchase the frames and cameos both from my shop.
All compatible items are listed in my shop under "recommended use".)
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FEEDBACK: Note: Due to numerous requests not to leave feedbacks, i will no longer leave customer feedbacks. But if you want me to, just send me a convo. Thanks. :)
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PROBLEMS WITH YOUR ORDER?
If there is a problem with your order, please contact me FIRST before leaving neutral or negative feedback. Most problems can be resolved if you contact me first. If you do not contact me first, we will not be able to do business in the future because I do not want any problem with a customer that I cannot make happy.
Remember, I do not control the post office. So if your package is lost, delayed, missing tracking updates, I cannot give refunds, replacements, exchanges, etc... I can only help you track down the package, and help you file insurance claims (if you purchased insurance).
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I AM AN HONEST SELLER AND DO MY VERY BEST TO PROVIDE ACCURATE PICTURES AND DESCRIPTIONS. However problems occurs when buyers do not read the full descriptions or view all of the pictures, and do not ask questions before purchase.
I Do Not Over Promise and Under Deliver. Shipping problems I cannot control. It is between the buyer and Post office since buyers have choice to purchase insurance and rush service if needed. All insurance is purchased in the buyer's name so all compensation goes directly to the buyer. We never receive the compensation.
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BE A FAN ON MY FACEBOOK TO FIND OUT ABOUT SPECIAL DISCOUNTS, COUPONS, AND PROMOTIONS.
Join me on Facebook: http://www.facebook.com/studio11charms

FOR MORE DISCOUNTS, DEALS, COUPON CODES, PROMOTIONS, PROJECT IDEAS, AND MORE:
Check out my blog: http://studio11charms.blogspot.com/
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*****PLEASE BE FAMILIAR WITH MY SHOP POLICIES BEFORE PURCHASE.***** Please read it carefully so that we can avoid any problems and misunderstandings down the road. If you disagree with any part of my policies, please do not purchase. I really do not want any problems later.*********
A link to my shop policies:
http://www.etsy.com/shop/Studio11Charms/policy
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