Victoria Magnus' Profile

About

RETURNS

If your item is simply not what you thought, I am happy to do a return transaction, or a swap. Please convo me before returning the item, and return it to me within two weeks of recieving it. It needs to be in the original state, and well wrapped to avoid damage in the post. If you're international then it may take longer - that's ok, as long as you convo me!
In this case I can refund you the original sale price, along with my shipping price, however I cannot refund your own shipping price for returning it to me.

DAMAGES

If the item arrives damaged please take this up with the postal service. I giftwrap everything, and am careful to protect your item(s).
I always get a certificate of posting, which means if it gets lost or damage I can…

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  • Female
  • Born on November 30
  • Joined February 12, 2008

Favorite materials

Wool

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About

RETURNS

If your item is simply not what you thought, I am happy to do a return transaction, or a swap. Please convo me before returning the item, and return it to me within two weeks of recieving it. It needs to be in the original state, and well wrapped to avoid damage in the post. If you're international then it may take longer - that's ok, as long as you convo me!
In this case I can refund you the original sale price, along with my shipping price, however I cannot refund your own shipping price for returning it to me.

DAMAGES

If the item arrives damaged please take this up with the postal service. I giftwrap everything, and am careful to protect your item(s).
I always get a certificate of posting, which means if it gets lost or damage I can have it refunded.

If I totally fluff things up, and send you the wrong item(s), or your item has a defect, then take a photo of the defect, or mis-sent item, send it to me, along with the item and we can arrange a full refund, including shipping costs (seeing as it would be my fault in that case).

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