CeruleaBathAndBody's Profile

About

Cerulea Bath and Body specializes in soap and other skin essentials. All products are formulated and handmade in Portland, Oregon.

Owned and operated by myself, Liz White, Cerulea Bath and Body grew out of a need to find effective skin care products for my suddenly changing skin. My previously sensitive, but otherwise cooperative skin suddenly became dry, flaky, and so itchy that I needed to use steroid creams several months out of the year. It also became acne prone. So I set out to find a moisturizer that was gentle, effective, didn’t aggravate my acne, and felt nice on my skin. I also found that a growing number of my friends and family had similar needs for effective skin care products.

I knew that gentle, effective, nice feeling, and nice smelling skin care products were possible. But, after years of trying, I still couldn’t find…

Read more

  • Female
  • Joined October 15, 2007

About

Cerulea Bath and Body specializes in soap and other skin essentials. All products are formulated and handmade in Portland, Oregon.

Owned and operated by myself, Liz White, Cerulea Bath and Body grew out of a need to find effective skin care products for my suddenly changing skin. My previously sensitive, but otherwise cooperative skin suddenly became dry, flaky, and so itchy that I needed to use steroid creams several months out of the year. It also became acne prone. So I set out to find a moisturizer that was gentle, effective, didn’t aggravate my acne, and felt nice on my skin. I also found that a growing number of my friends and family had similar needs for effective skin care products.

I knew that gentle, effective, nice feeling, and nice smelling skin care products were possible. But, after years of trying, I still couldn’t find them. So, I decided to learn how to make the products myself. I spent months reading, researching, and handing out tester samples to friends and family until I had a line of products that we were happy with.

In the process, I realized that I LOVE formulating and making the products. I also loved being able to help my friends and family. Eventually, I decided to start selling, and Cerulea Bath and Body was born.



Cerulea Bath and Body is a proud member of the Portland Etsy Street Team, the Etsy Soaper Stars Team, and the Etsy Green And Clean Guild!!

The Portland Etsy Street Team is a group of Portland (and surrounding areas) artisans and crafters dedicated to making and promoting quality handmade goods. Portland Etsy Street Team puts you in touch with local artists and crafters from Etsy.com and lets you keep track of the awesome Etsy events that will be going on in Portland.

The Etsy Soaper Stars Team goal is to turn people on to the delights of top-quality, boutique, handmade, personalized bath & body products....plus to promote other crafts produced by our members.

The Etsy Green And Clean Guild is comprised up of "Etsy sellers who specialize in soapmaking, perfume, cosmetics, herbal products - delights for your body and spirit". The guilds main purpose is "to help educate the public about the merits of well-crafted" bath and body "products from small businesses who care about their customers, as well as to promote Etsy in general".


CALENDAR OF EVENTS




BUSINESS POLICIES AND INFORMATION

PAYMENT
We take Paypal and credit cards.

Payment must be made in full and have cleared before the order is shipped.

If you are having any issues with payment, please do not hesitate to contact us and we will attempt to assist you in anyway that we can.


SHIPPING

We ship using USPS (other carriers may be available on request). All orders are shipped using Delivery Confirmation. The DC number will be sent to you when your order is shipped. Most orders are shipped within 4 business days of payment clearing.

One or two bars of soap, or any order up to 13 oz (including packaging) will be sent via First Class Mail in padded mailers.

All other orders will be sent via Priority Mail. We try to use the most cost-effective shipping available and can fit up to 6 bars of soap into a flat rate shipping envelope for $4.80.

Larger and heavier items will be shipped in flat rate boxes, which run $9.80 and $12.95, depending on how big the box needs to be to hold all items.

International shipping costs will be higher in most cases, but we will still use the most cost-effective shipping available.

Shipping calculations are imprecise here because the shopping cart does not plug into real time, weight-based USPS postage. We will refund excess shipping promptly.

Orders will be shipped to the address listed by paypal. Please ensure that this address is correct, accessible to carriers, and secure. We are not responsible for carrier errors, carrier failure/inability to deliver, or theft after delivery. However, in the event of any delivery issues we will work with the carrier to resolve the problem in the best manner possible.

ORDERS SHIPPING OUTSIDE THE US:
SHIPPING CHARGES WILL BE THE ACTUAL COST TO SHIP YOUR ORDER. If you would like a shipping estimate before ordering please contact us with a list of what you would like to order. Please wait for a revised invoice before paying.

Also, please be aware that you may have to pay duties and taxes on your items once they arrive in your country. We are not responsible for these fees and they remain the sole responsibility of the buyer. Contact your local customs office to see if and how this applies to you.


CUSTOM ORDERS
We are happy to work with customers on custom orders. Pricing, timing, and minimums for these orders will vary based on the complexity and volume of the order. Please contact us ASAP with any custom order requests.


WHOLESALE ORDERS
Wholesale pricing is available to customers that will be reselling our products to the consumer through an established retail store or web site. Customers wishing to use our products for their business (i.e. massage therapists, estheticians, etc.) are also eligible for wholesale pricing. Please contact us for details.


RETURNS & SHIPPING DAMAGE
For health and sanitation reasons, bath & body products are not returnable. If there is a problem that you believe is our responsibility, you must immediately report the problem to us. We will require that the product be sent to us for evaluation of the problem and determination if the product requires replacement.

You must immediately report any shipping damage to us when you receive your order so that we can file an insurance claim with the carrier. Do not throw away any shipping materials or damaged goods. We will require that all damaged goods be sent back to us for evaluation of the damage so that we can prevent future damage from happening. Replacement product will be sent when we receive the damaged goods.

We accept no liability for any loss resulting from the customer's failure to comply with a carrier's delivery. If the carrier has to return the shipment to us the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.


FEEDBACK
Feedback is left when the entire transaction is complete, including receipt of your order in good condition. Any concerns should be resolved before feedback is posted.

Please let us know when you've received the item satisfactorily so that we may leave feedback.


NON-PAYMENT
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We do leave negative feedback for buyers who don't contact us to cancel the transaction.

If you are having issues with Paypal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.


INGREDIENTS, ALLERGIES, & INTENDED USE
We have made every effort to ensure that all packaging contains a complete and accurate list of ingredients for each product. Some persons may be allergic to certain ingredients. We will not assume any liability for adverse or allergic reactions to our products.

All products are to be used externally and are not intended for consumption.

Our products are not intended to diagnose, treat, or replace medical care. Please, seek proper medical care for any health issues.


OTHER
We reserve the right to refuse a sale to anyone with a history of negative feedback and/or malicious behavior towards ourselves or other Etsy members.

We reserve the right to modify our policies at any time.

If you have any questions about any of our items or policies please do not hesitate to contact us.

Unfollow username?

Are you sure you want to stop following this person?