TheYoYo's Profile

About

Hiya! I'm The YoYo!

I'd write a bio, but really you could find everything you could possibly want to know about me on my blog. So it's easier for me to just give you the address. And really, isn't customer service all about what's easiest for me? ;-)

http://www.terribleknitknit.blogspot.com

Yarns: Most of my yarns are a very high quality base yarn, Louet Gems. Due to supply issues with Louet, I also use other yarns; however, I will only ever stock yarns that I would enjoy knitting with myself - and I'm rather notoriously picky. Because I wind my skeins by hand, weight may vary slightly from one skein to the next, but will never be less than 3.9 ounces (about 110 grams) unless noted in the listing.

Colors versus your…

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  • Female
  • Born on May 28
  • Joined June 18, 2007

Favorite materials

Fiber, Yarn, Color

About

Hiya! I'm The YoYo!

I'd write a bio, but really you could find everything you could possibly want to know about me on my blog. So it's easier for me to just give you the address. And really, isn't customer service all about what's easiest for me? ;-)

http://www.terribleknitknit.blogspot.com

Yarns: Most of my yarns are a very high quality base yarn, Louet Gems. Due to supply issues with Louet, I also use other yarns; however, I will only ever stock yarns that I would enjoy knitting with myself - and I'm rather notoriously picky. Because I wind my skeins by hand, weight may vary slightly from one skein to the next, but will never be less than 3.9 ounces (about 110 grams) unless noted in the listing.

Colors versus your monitor: Every effort is made on my part to capture the exact shades of the yarn for sale - when necessary, I use Photoshop to color-correct the photos. The colors are matched to the skein on my monitor - depending on your monitor, there may be some slight variation between what you see and what you get. I do my very best and want you to be happy - if you're ever unsatisfied or feel a yarn was misrepresented, please let me know right away.

Payment: I accept Paypal payment only - I love paying their fees, and I am determined to keep them afloat. Credit card via Paypal is fine! Please pay as promptly as possible - if payment is not received in 48 hours, I'll convo you with a reminder. If I do not hear from you within 24 hours from that point, I will cancel the sale and relist the item.

Shipping: The first three items you order will ship to the US or Canada for $2.75 each. (One item, shipping is $2.75. Two items, $5.50. Three items, $8.25.) After the third item, there will be no charge for shipping additional items, so I cap shipping at $8.25. Shipping will still be via first class mail for one or two items; three items will ship Priority. If you wish your items to arrive faster, let me know and I can bump you up to Priority shipping.

(A note to people who order two items: yes, I can ship two items cheaper than $5.50 in most cases. If your items will fit into a Priority envelope, I'll ship that way and refund the difference. If they can't, I'll ship first-class and again refund the difference when applicable. The $2.75 flat rate per item keeps it relatively simple, but if you deserve money back, I promise you'll get it! And International Peeps, we'll work it out - just complete your order and I'll figure up shipping - if you get money back, I'll refund, and if there's additional cost, I'll invoice.)

Custom Orders: I'm happy to dye something special for you. I can only attempt to replicate any of my sold yarns - due to the nature of my hand dyeing, I can't guarantee the same results. My process is very intuitive (read: I'm not the science-and-math writin'-stuff-down sort) so duplicating a colorway is not an exact science.

My mom designed my awesome adorable shop logo - thanks Mom!!!

Multi-account disclosure: I only sell using this account. My buying account name is alysonewiley. I keep that one pretty busy....

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