Information we Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order where need to use your picture or personalized information, for example save the date magnets, tags and other products), if you contact us directly.
Why we Need Your Information and How we Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest toimprove my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy. However, We may also be required to retain this information to comply with oue legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 10 years.
Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from our after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, we, Erika Balkiene and Gediminas Balke, are the data controllers of your personal information. If you have any questions or concerns, you may contact at ebdesign2016@mail.com. Alternately, you may mail at:
Erika Balkiene
Perkunkiemio st. 16-44
Vilnius
LT-12118
Lithuania
POSTAGE AND PAYMENT POLICY
Item will be dispatched within 1-3 business days after payment confirmation.
STANDARD SHIPPING: We ship by Lithuanian Postal Service. Once the order is shipped we will provide you with tracking number to track your item.
EXPRESS SHIPPING: 3-5 business days worldwide. If you choose EXPRESS shipping, provide your telephone number at once during purchase, in the field "note to seller". It will be provided for courier to arrange delivery time with you.
HOLIDAY SHIPPING: Please, make your holiday purchases as fast as you can, because the post in these months can be extremely slow. Or choose the EXPRESS SHIPPING option.
If the shipping address is different from the address provided through Etsy, please contact the seller prior to payment.
Please note that we are not responsible for any custom fees incurred. International customers are responsible for duties, taxes, and other fees incurred on international packages.
Our laser engraver machine
