ThreeDDesignStudio

******IMPORTANT NOTICE******
I get a lot of orders in November and December and I typically work on orders 12-18 hours a day 7 days a week during this time period. Unfortunately, that does not leave time to answer emails. I hate to not be able to respond to your emails, but please understand that the orders must come first and if I have any time left over, I will provide as much customer service as I possible can. To help, here are some answers to frequently asked questions and tips.

Can you pay for expedited shipping? No, I do not provide this service. It is fairly time consuming (more than I would have thought) and I simply can’t take that time from all the other orders.

How long till orders ship? Each listing shows the estimated shipping date. For the most part, I stay within that time frame and in fact, many times I ship early. Please understand it is possible I will get behind some, but I work hard to stay on schedule. And please note that custom work can take longer.

If you are ordering 6 or more ornaments, you can use the coupon code 6ORMORE for 15% off. This is the only discount I am offering at this time.

Please read the item descriptions and look at all photos for the listings, they have tips on how to order and should answer 99% of your questions about ordering individual items including info on ordering custom and personalized items.

If an order you received is damaged or something is wrong with the order, you can email me at ThreeDDesignStudio [!at] hotmail.com I am more likely to see the email there, but again, it may take some time to get to my emails. Please only send email here if something was wrong with your order.

IMPORTANT: Please keep an eye on your inbox in case I have any questions about your order.

Happy Holidays to you all and hope you have a wonderful New Year!!