WLOStore

ノースカロライナ州, アメリカ

670
件の販売数
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。 5.0 (128)
2.5 年
Etsy 上
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。 5.0 (128)
670
件の販売数
2.5 年
Etsy 上
670
件の販売数
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。 5.0 (128)
2.5 年
Etsy 上
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。 5.0 (128)
670
件の販売数
2.5 年
Etsy 上
販売数: 670

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最終更新日: 2026年 01月 2日
WLO Store

ショップオーナーに連絡

WLO Store

レビュー

5.0 (128)
商品のレビュー平均
すべての評価について、最新レビュー重視の平均評価基準を採用して、この数字を計算しています。最新の体験を反映するため、評価の価値は毎年半減する仕組みとなっています。
読み込み中

WLOStore について

The World’s Most Innovative Pet Furniture

セールス 670
Etsy ショップ創設年: 2023

The World’s Most Innovative Pet Furniture

The World’s Most Innovative Pet Furniture — Now Built in the USA

ショップポリシー

最終更新日:

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Etsy ギフトカードと Etsy ポイントがご利用可能です

返品&交換

返品&交換の可否は商品詳細をご確認ください。

その他の情報

最終更新日: 2025年 12月 17日
When will my order ship?

We process every order in the shortest possible time, with most orders leaving our factory within 3–4 business days. We are a genuine manufacturer, not a dropshipper. Due to high demand and global shipping, orders are placed in a queue, but our goal is always to ship your order as quickly as possible. Usually within 3–4 business days.

What if I want to return or exchange my product for any reason?

Our return and exchange policy is as follows:

Returns and exchanges are possible with return fees ONLY for unused, standard products in original condition and packaging.
No free returns or exchanges for products that are assembled, installed, or cannot be repackaged and resold as new.
If there is a manufacturing or packaging error caused by us, we will send a replacement at no cost, but we do not accept returns or refunds in such cases.
If you want to return a product for any reason other than our error, you must pay all return shipping costs.
Refunds or returns are only accepted if the returned product is unused, in perfect condition, and can be resold.
Returns are not accepted for items that have been assembled or cannot be resold.

What if my order arrives damaged?

Our packaging technology has been updated and improved for maximum protection. Boxes are reinforced and every product is secured with extra layers and modern edge-protection techniques.

If your box arrives damaged, do not panic! Open the box and check the product inside.
If there is any damage to the product itself, take clear photos of the damaged area and the packaging.
Message us please.
If the product or any part is damaged, we will send you a replacement part or, at our discretion, a new unit free of charge.
We do not accept returns due to shipping damage. Instead, we replace the necessary part(s) at no cost.
If your order is stolen after delivery (e.g., taken from your doorstep), unfortunately we cannot accept any responsibility.

What if my package is lost or stolen after delivery?

If tracking shows the package was delivered but you did not receive it, please check with neighbors and your local courier. WLO Corp. is not responsible for lost or stolen packages after delivery confirmation. Please track your order and arrange for secure receipt.

Can I return an assembled or used product with any reason?

No. Products that have been assembled, used, or cannot be resold as new are not eligible for return or exchange.

What happens if the shipment arrives damaged?

WLO Store will replace any damaged parts free of charge! Just provide the code of the damaged part or photos.

Are your products covered by a warranty?

We fully support you for any manufacturing defects, missing parts, or issues during initial assembly and installation.

Once the product is fully assembled and installed in your home, our warranty ends.
Damage or wear caused by pet use, chewing, scratching, incorrect cleaning, misuse, or accidents is not covered.
If you need any replacement parts after installation, contact us—we will do our best to help for a reasonable fee.

What if I have a special request or need a customized product?

We appreciate your interest in customization; however, we are unable to accept requests for custom sizes, dimensions, or custom design changes.

Because our production process is highly systematic, any alteration to panel sizes, joints, or structural elements requires extensive re-testing, engineering, and certification. Each product is engineered and balanced for optimal safety, function, and durability. Even minor changes can disrupt this balance and are not feasible within our certified manufacturing process.

For this reason, we cannot accept requests for fully custom designs or dimensions. We are committed to offering only thoroughly tested, certified, and documented products to ensure your pet’s safety and the quality you expect.

How do I clean and maintain my WLO product?

Our composite surfaces are designed for easy cleaning:

Use a soft, damp cloth to gently wipe the surfaces (think of cleaning a car, not scrubbing wood).
Avoid harsh chemicals, abrasive pads, or steam cleaners.
Do not soak or pressure-wash the product.
For cushions, follow care instructions on the label (typically machine washable on a gentle cycle, air dry only).

セラー詳細