ZenDecos

Privacy Policy for Harmonic Walls (Etsy Shop)

This Privacy Policy explains how and why I, Harmonic Walls, collect, use, and share your personal information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy. This policy does not apply to the practices of third parties, including Etsy or any other services you access through Etsy.

1. What Information Do I Collect?
To fulfill your order, you must provide me with certain information (which you have authorized Etsy to provide to me). This includes:

Your name

Your email address

Your postal address (if relevant)

Payment information (e.g., via Etsy Payments)

Details of the product you’re ordering

Additional information you voluntarily provide (e.g., for personalized orders)

2. Why Do I Collect This Information and How Do I Use It?
I collect, use, and share your information for several legal reasons, including:

To fulfill orders: To process your purchase, deliver products, and provide customer support.

To comply with legal obligations: For example, to meet tax requirements or resolve disputes.

To pursue legitimate interests: Such as improving my shop and analyzing sales data.

3. Sharing and Disclosure of Information
I only share your personal information in limited circumstances, such as:

With Etsy: I share information as necessary to operate my Etsy shop and fulfill your orders, in accordance with Etsy’s seller services.

Service providers: I use third parties (e.g., shipping companies or payment processors) to run my shop. I share information only as necessary for them to perform these services.

Legal requirements: I may disclose information if required by law (e.g., tax or accounting obligations).

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as required by law. This may be up to 7 years for purposes like tax compliance.

5. Your Rights
You have certain rights regarding your personal data, including:

Access: You can request a copy of the personal data I hold about you.

Deletion: You can request that I delete your personal data (unless I’m legally required to retain it).

Restriction: You can request that I limit how I use your data in certain situations.

For more information on your rights, you may contact the data protection authority in your country.

6. Changes
I reserve the right to update this Privacy Policy as needed to reflect legal requirements or changes in my business operations. I recommend reviewing this policy regularly.