We will message you a proof via Etsy Conversations of any personalized order for you to approve before printing - usually within 24 hours.

We are not responsible for any typographical errors or any missing information once a proof has been approved. We try to catch any spelling or grammar mistakes, but the final responsibility falls on the customer. Please check over your proof carefully. Once proofs are approved, your order will print as approved.

When initially working on your order, we are happy to make any necessary changes and adjustments.

If you need to make a change to a custom or personalized order once a proof has been approved and printing has begun, any alterations will be subject to a reprint fee. The reprint fee is dependent on the product and how far we have progressed into the printing and/or assembly process.

Our custom items take anywhere from 1-8 weeks to create, depending on the product, size of the order, and current turnaround times. Please see the original listing for an estimated turnaround time range on each specific item. Please contact us if you need your order sooner. We may be able to accommodate a Rush Order.

Rush Orders are subject to a rush fee of $30.00 or 20% total cost of order, whichever is greater.

All domestic orders ship via USPS First Class or Priority Mail. Tracking numbers are provided on all items shipping within the United States. Most of our listings offer expedited shipping, please contact us if you are interested in expedited shipping and do not see the option as you are placing your order.

International orders are shipped via USPS First Class Mail. Tracking numbers are provided when available. Due to customs, international packages can take up to 30 days to arrive. If you have not received your order 30 days after the ship date reflected on Etsy, please contact us. Most of our listings offer expedited shipping on International orders, please contact us if you are interested in expedited shipping and do not see the option as you are placing your order.

We are not responsible for items lost or damaged in the shipping process. Please contact us if you have a shipping issue and we will happily assist you in filing a claim with the United States Postal Service.

Due to customs, international packages can take up to 30 days to arrive. If you have not received your order 30 days after the ship date reflected on Etsy, please contact us.

We are not responsible for packages once they leave the United States, but we will happily assist you in filing an International claim with the United States Postal Service. More information on International claims can be found here: https://www.usps.com/ship/file-international-claims.html

We ship to the ship to address on file with Etsy. It is your responsibility to confirm that the ship to address is correct. We cannot make any changes to shipping or delivery information once your order is processed for shipping.

Etsy will automatically send you a shipping notification with tracking information (when available) once your order ships. This notification will be sent to the email address you have on file with Etsy.

Stock items (non-personalized greeting cards or stationery supplies) ship within 1-3 business days, usually within 24 hours.

Custom orders ship anywhere from 1-8 weeks, depending on the product, size of the order, and current turnaround times. See each individual listing for estimated ship time.

Any import duties or taxes are the responsibility of the customer and are not included in our item pricing or shipping costs. If concerned, please check with your country’s customs office to determine what, if any, these additional costs may be prior to making your purchase. For your convenience, we have provided below, the value thresholds on import duties for the countries to which we most frequently ship. These thresholds are exclusive of VAT/GST, please check with your country's customs office for VAT/GST rates and regulations. -----------

United Kingdom: Any order over £135 (including cost of goods, shipping, and insurance) is subject to an import duty. ------

Australia: Any order over AUD1,000 is subject to an import duty.

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