Please allow 1 month for your item to be made and delivered, it may arrive much quicker than this but please be aware Especially to Canada and USA that parcels can be delayed due to customs etc.
If after 1 month you still haven't received your parcel, please contact me.

I will post your item out within 1 week using Royal Mail, tracked delivery and you will be provided with a tracking code when it's been sent. Royal Mail will deliver the item to you within 2-3 days (UK) or 2-4 weeks (overseas), please ensure someone is at the address to sign for the parcel.
If you are out when delivery is attempted , they will take it to the local sorting office where you can collect or re-arrange delivery.
They only hold parcels for 1-2 weeks before returning to the sender.
If a personalised item gets returned, the buyer will be responsilble for paying return P&P costs. No refund can be given for this reason on a personalised item.
It can take Royal Mail upto 1 month to return parcels within UK and 2 months overseas.