CLScottishDesigns

This Privacy Policy describes how personal information is collected, used, and shared when you purchase from or contact this shop.

Personal Information I Collect
To fulfil your order, I may collect certain personal information you provide to Etsy, such as:

Your name
Email address
Postal address
Payment information (processed securely by Etsy)
Details of the product you ordered

I may also collect personal information if you contact me directly via Etsy messages.

Why I Need Your Information
I rely on a number of legal bases to collect, use, and share your information, including:

To fulfil your order, provide customer support, and communicate with you
To comply with legal obligations (such as tax or accounting requirements)
Where necessary for my legitimate interests, such as improving my services or preventing fraud

Sharing Your Information
Your personal information is shared only when necessary, including:

With Etsy, as required to provide the platform’s services
With delivery companies to fulfil physical orders
With service providers (such as payment processors) where required
I do not sell, rent, or trade your personal information to third parties.

Data Transfers Outside the UK / EU
Some service providers (including Etsy) may store or process information outside the UK or EU. In such cases, appropriate safeguards are used to ensure your information is protected in line with data protection laws.

Data Retention
I retain your personal information only for as long as necessary to:

Provide you with my services
Comply with legal and regulatory obligations
Typically, this means keeping order information for up to 6 years for tax and accounting purposes.

Keeping Your Information Secure
I take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your Rights
Under UK data protection law, you have the right to:

Access the personal information I hold about you
Request corrections to your information
Request deletion of your personal information (where legally permitted)
Object to or restrict certain processing of your data

To exercise these rights, please contact me via Etsy messages.

How to Contact Me
For any questions or concerns about this Privacy Policy or your personal information, please contact me via Etsy Messages.

Changes to This Policy
I may update this Privacy Policy from time to time to reflect changes in legal requirements or how my shop operates. Any updates will be posted here.