Featured items
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Reviews
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Tiffany on 19 Jan, 2026
4 out of 5 starsLove the sweatshirt. It’s exactly as pictured/described. There was a pretty big delay with shipping, but the seller answered right away when I reached out.
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Rachael on 21 Apr, 2026
5 out of 5 starsWas a great looking shirt that made a great gift for somebody. Thanks
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Amy on 10 Feb, 2026
1 out of 5 starsI can’t review the actual product because I haven’t received it. I placed an order on January 12th and the estimated delivery was January 26- February 9 and I was ok and aware of that. The problem was the shop immediately takes the money and had no intention of letting me know I wasn’t going to get my order in that window. I knew because I never received an email to when it shipped I had to inquire myself. Then the shop gave me no answer as to when just a why. Basically backed up on orders and working on one’s from December. Then they shouldn’t be taking orders in January they can’t fulfill in time but have no problem taking your money. This prompted me to read reviews apparently shipping in time us an issue fit this shop.
Vivin Nurul responded on 12 Feb, 2026
We’re sorry this experience felt frustrating for you. We’d like to clarify for transparency. Your order was placed on January 12 during a period when we were managing an unexpected holiday production backlog and temporary technical delays. We responded to your messages and explained the situation, including that your order had not yet shipped and was still in queue. You chose to open a case with Etsy, and on February 10 Etsy reviewed and closed the case, issuing you a full refund. We always respond to customer inquiries and never ignore messages. While delays can occasionally happen during peak seasons, we are committed to transparency and communication. We appreciate all customers who are patient and understanding while we carefully process orders in the order they are received.
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simon on 08 Feb, 2026
5 out of 5 starsNice Sharp Image. Good Quality T-Shirt. Great Communication Five Stars. +++++
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Stacie on 21 Jan, 2026
5 out of 5 starsLovely product, great seller. I gave four stars to shipping because it was a window and although it arrived within the promised window, it was after Christmas so I had to make adjustments for my goddaughter quality and worth the wait!
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Marti on 14 Jan, 2026
1 out of 5 starsSeller never sent the shirt. We received no updates. Very disappointing.
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About DoubleViID
Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Frequently asked questions
Custom and personalized orders
Yes! All our items can be customized—whether it’s adding text, modifying a design, or requesting a different color. Just send us a message before placing your order. Please note that customizations may come with a small additional fee.
Are your items ready-to-ship or made to order?
All our products are made to order. This ensures a personalized touch and the highest quality for every item you receive.
Where do you ship from?
While we are based in Indonesia, your items are shipped from our production partner in the United States.
How long does production take?
Production time: 5–10 business days
How long does shipping take?
Estimated delivery times for Polo Shirt:
United States: 5–7 business days
Canada: 15–18 business days
Europe: 19-26 business days
Japan: 13–16 business days
Australia & New Zealand: 19–26 business days
Indonesia: 10–26 business days
Estimated delivery times for T-shirt and Sweatshirt:
United States: 5–7 business days
Canada: 21–30 business days
Europe: 21-30 business days
Japan: 14–21 business days
Australia & New Zealand: 21–30 business days
Indonesia: 3–5 business days
Shipping times may vary based on location and season.
Do you accept returns or exchanges?
Since all items are made to order, we do not accept returns or exchanges. However, if there is a mistake on our end (e.g., wrong item or damaged product), please contact us and we’ll offer a replacement or refund.
Can I cancel my order?
Yes, cancellation is allowed within 24 hours of placing your order. After that, production will have started and cancellations are no longer possible.
Can I request a different color for t-shirts or sweatshirts?
For Polo Shirt: No, We don’t have other color for Polo Shirt
For T-shirt: Absolutely! We have a variety of color options available. Please message us before placing your order to confirm availability.
My order hasn’t arrived yet. What should I do?
If your order is delayed beyond the estimated delivery window, please message us with your order number. We’ll help track it down and make sure you’re taken care of.