EarthHandStudio

Thank you for visiting Earth & Hand Studio. Your privacy is important to me. This privacy policy explains what information I collect, how it is used, and your rights regarding that information.

1. Information I Collect

When you make a purchase, message me, or interact with my shop, Etsy may collect and share certain information with me, including:

Your name
Shipping address (for physical orders)
Email address (for order notifications and updates)
Order details (items purchased, pricing, and order history)

I do not collect any financial information (such as credit card details). Payment processing is handled securely by Etsy.

2. How I Use Your Information

I use the information I receive to:

Process and fulfill your orders
Communicate about your order status
Respond to your messages or inquiries
Provide customer support and address any issues

3. How I Protect Your Information

I take reasonable steps to protect your personal information. However, please note that no online platform can guarantee complete security. Your information is stored and managed through Etsy’s secure systems.

4. Sharing Your Information

I do not share your personal information with third parties for marketing purposes. Information may be shared with third parties only when necessary to fulfill your order (such as shipping carriers), or as required by law.

5. Digital Downloads

If you purchase a digital download, the file will be available for download immediately after purchase. Please note that digital files cannot be returned or exchanged.

6. Cookies and Tracking

Etsy may use cookies and tracking tools to provide you with personalized content and improve your shopping experience. This is managed through Etsy’s privacy settings.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Contact me with any privacy concerns

If you would like to request changes or have any questions, please contact me through Etsy messaging.

8. Contact

If you have any questions about this privacy policy, you can contact me through Etsy.