InaraBotanicals

This Privacy Policy describes how and when I collect, use, and share information when you purchase from or contact me through my Etsy shop, Inara Botanicals, or otherwise use my services through Etsy.com.

I take your privacy seriously and only collect information necessary to provide my products and services.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorise Etsy to provide to me), such as:

Your name

Email address

Postal address

Payment information

The details of the product you’re ordering

You may also choose to provide me with additional personal information if you contact me directly (for example, via Etsy messages).

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

To fulfil your order, including processing payments, arranging shipping, and providing customer support

To communicate with you about your order, questions, or concerns

To comply with legal obligations, such as tax and record-keeping requirements

To improve my services, where permitted, based on general customer feedback (never individual profiling)

I do not use your information for unsolicited marketing.

Information Sharing and Disclosure

I share your personal information only for very limited reasons and in very limited circumstances:

With Etsy, as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use

With delivery services, such as Australia Post, to fulfil your order

With payment processors, as authorised by Etsy

If required by law, such as in response to a legal request or to comply with a legal obligation

I will never sell or share your personal information with third parties for marketing or advertising purposes.

Data Retention

I retain your personal information only for as long as necessary to provide my services and to comply with legal and tax obligations.

Typically, I keep order information for up to 7 years, as required by Australian tax law. After this time, your information is securely deleted.

Your Rights

Depending on where you live, you may have rights relating to your personal information, including:

Accessing the personal information I hold about you

Requesting corrections to your information

Requesting deletion of your personal information

If you would like to exercise any of these rights, please contact me through Etsy Messages.

Transfers of Personal Information Outside Australia

Etsy may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, your information may be transferred outside Australia.

I rely on Etsy’s privacy safeguards for these transfers.

Contact Information

For purposes of Australian data protection law, I, Angeline Meloche, am the data controller of your personal information.

If you have any questions or concerns about this Privacy Policy, you may contact me via Etsy Messages through my shop, Inara Botanicals.