AtelierAuge

Botanical art prints and cards

Bath, United Kingdom 1306 Sales On Etsy since 2012

5 out of 5 stars (133)

AtelierAuge

Botanical art prints and cards

Bath, United Kingdom | 1306 Sales

All Items

Lucy Auge

Contact shop owner

Lucy Auge

Announcement    www.atelierauge.co.uk
Find Atelier Auge on Instagram: @atelier_auge

Announcement

Last updated on Aug 19, 2019

www.atelierauge.co.uk
Find Atelier Auge on Instagram: @atelier_auge

Reviews

Average item review
5 out of 5 stars
(133)
See reviews that mention:
quality 4 shipping 23 customer service 2

About AtelierAuge

Sales 1,306
On Etsy since 2012

About my shop.

All art prints and cards are from original artworks created by the artist Lucy Auge.
www.lucyauge.co.uk
www.atelierauge.co.uk

Shop members

  • Atelier Auge

    Owner, Curator, Creator

    All art prints and cards are from original artworks created by the artist Lucy Auge. www.lucyauge.co.uk

Shop policies

Last updated on April 19, 2019
At the heart of this venture to supply design, was to make sure all aspects of the process was respectful to the environment.

Printers - Opal Print Carbon Balanced & Independent Business.

Greeting Cards Paper - 100% recycled

Packaging - All packaging is biodegradable including the tape and stickers.

Filler packaging - Instead of bubble wrap or buying specific paper to use as protection. All filler packaging is shredded from waste paper that was in the studio or reused packaging.

Receipts - Sent via email to cut down on paper.

Wholesale - Invoices with wholesale orders are printed on off cut paper, so nothing goes to waste.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If you receive an item that is damaged please let me know as soon as possible, and I will work with you to figure something out.

I do my best to respond to all conversations I receive, so please be patient on me contacting you back before you leave any negative feedback.

Thank you.
Payment
I accept paypal and payments via direct checkout.

I will ship the item after payment is received.

Regarding customs duties, there is nothing I can do. With every international order I am obligated to fill out a customs form.
Shipping
For all UK orders your postage fee includes signed for delivery.

International is posted via international tracked with the royal mail.

There website mentions this delivery will be 5-7days but they do state this could take anywhere from 1-6 weeks. So please allow for that.

In the mean time I will email your tracking number so you can keep an eye on your parcel.

Every item I sell, is packaged in a glassine (biodegradable) bag for waterproof protection but also will be packed in a cardboard envelope.

Items will be packaged properly so will be sent from me in an undamaged condition so what happens in the post I can not be liable for.

If your items go missing I can not be responsible for this, as I have gone through all the necessary protocol to get it over to you.

More information

Last updated on Apr 19, 2019
Frequently asked questions
Wholesale availability

Yes I sell wholesale more information here: www.atelierauge.co.uk