RadicallyReal

Information We Collect

To fulfill your order, we collect certain information (as provided to us by Etsy), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. We only receive the information necessary to process and deliver your order.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

To fulfill your order
To provide customer support
If necessary to comply with a legal obligation or court order
As required by Etsy’s Seller Policy and Terms of Use


Information Sharing and Disclosure

We only share your information for limited reasons and in limited circumstances, such as:

Etsy: We share information with Etsy as necessary to provide our services and comply with our obligations under Etsy’s Seller Policy and Terms of Use.
Printful: We use Printful to fulfill and ship our orders. Your information is shared with them only as needed to complete and deliver your order.
Legal compliance: If required by law, we may share your information to respond to legal requests.


Data Retention

We retain your personal information only as long as necessary to provide you with our services and as required by law. This generally means 4 years for tax and legal purposes.


Your Rights

If you live in certain territories, including the EU, you have rights related to your personal information:

Access: You may have the right to access and receive a copy of the information we hold.
Change, restrict, or delete: You may also have rights to change, restrict our use of, or delete your information.
To exercise these rights, contact us through the Etsy message system.


Contact Us

For purposes of data protection law, Radically Real, LLC is the data controller of your personal information.
If you have any questions or concerns, you may contact us via Etsy messages.