Studio23DesignCo

Privacy Policy – Studio23 Design

This Privacy Policy describes how Studio23 Design collects, uses, and shares information when you purchase from or contact this shop.

1. Information I Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide), such as:
- Your name
- Email address
- Postal address
- Payment information
- The details of the product you’re ordering
You may also choose to provide additional personal information (for example, for custom orders) if you contact me directly.

2. Why I Need Your Information & How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
- To provide my services, such as fulfilling your order, resolving disputes, or providing customer support
- When you have given your consent, such as signing up for messages from me
- To comply with legal obligations (like tax laws)
- As necessary for my legitimate interests, such as improving my services and shop experience

Your information is used specifically to:
- Process and ship your orders
- Communicate with you about your order
- Provide customer support
- Comply with legal and tax requirements

3. Information Sharing & Disclosure
Customer information is important to my business. I share your personal information only for very limited reasons and in limited circumstances:
- Etsy – I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy
- Service providers: I may use trusted third parties (such as printing and shipping partners) to fulfill orders. These partners receive only the information necessary to perform their services
- Legal compliance – If required by law, I may collect, use, retain, and share your information
- I do not sell your personal information.

4. Data Retention
- I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce my agreements.

5. Your Rights
If you reside in certain territories, including the EU, you have rights related to your personal information, including:
- The right to access the personal information I hold about you
- The right to change, restrict, or delete your personal information
- The right to object to my processing of your data
- The right to data portability
To exercise any of these rights, please contact me through Etsy messages.

6. How to Contact Me
- If you have any questions or concerns, you may contact me through Etsy messages.