Announcement   Hello!

OTA-Studio is a collaboration of two girls passionate for design. We strive for beauty and functionality.

Using best materials and designing by ourselves, we create each item with love which makes them so special and unique. Of course, all product offerings are handmade.

We will expand our collection regularly so do not forget to visit our shop from time to time.

If you have questions or would like to make a custom order, feel free to contact us for any additional information.

Our store: https://www.etsy.com/shop/OtaStudio

If you reside in Russia, place your order in our Russian store: ota-studio.ru
For updates follow us on Instagram: @optimistic_handmade
For business inquiries please contact us at otastd [at] gmail.com

Thank you for stopping by OTA-Studio shop!
Enjoy shopping :-)

Announcement

Last updated on Nov 11, 2015

Hello!

OTA-Studio is a collaboration of two girls passionate for design. We strive for beauty and functionality.

Using best materials and designing by ourselves, we create each item with love which makes them so special and unique. Of course, all product offerings are handmade.

We will expand our collection regularly so do not forget to visit our shop from time to time.

If you have questions or would like to make a custom order, feel free to contact us for any additional information.

Our store: https://www.etsy.com/shop/OtaStudio

If you reside in Russia, place your order in our Russian store: ota-studio.ru
For updates follow us on Instagram: @optimistic_handmade
For business inquiries please contact us at otastd [at] gmail.com

Thank you for stopping by OTA-Studio shop!
Enjoy shopping :-)

Ota-Studio

Contact shop owner

Ota-Studio

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Shop policies

Last updated on November 12, 2015
Hello!

OTA-Studio is a collaboration of two girls passionate for design. We strive for beauty and functionality.

Using best materials and designing by ourselves, we create each item with love which makes them so special and unique. Of course, all product offerings are handmade.

We will expand our collection regularly so do not forget to visit our shop from time to time.

If you have questions or would like to make a custom order, feel free to contact us for any additional information.

Our store: https://www.etsy.com/shop/OtaStudio

If you reside in Russia, place your order in our Russian store: ota-studio.ru
For updates follow us on Instagram: @optimistic_handmade
For business inquiries please contact us at otastd [at] gmail.com

Thank you for stopping by OTA-Studio shop!
Enjoy shopping :-)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
Here, at OTA-Studio we really want you to be happy with your purchase. So if you are not completely satisfied with it:

- Contact us within 7 days of shipping date.
- Send the item back in it's original packaging and in brand new condition.
- Your refund will be issued as soon as the package is received.

Please note: Customers will be responsible for shipping fees (both ways) and customs fees.

Anyway, please contact us prior to leaving any feedback and we will work it out!

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Item care:
We send all items with care tags which specify the care conditions. So we cannot be responsible for damage because of inappropriate care. Please follow the instructions included with your items to prevent these mishaps, as refunds will not be given.
Payment
We accept PayPal. You can pay with your bank card, using PayPal as an agent. If some other payment methods are more convenient for you, choose "Other" as a payment method and let us know which method you would like to use.

How to pay with a credit card through PayPal (no registration needed!):
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
Items will be shipped within 5-7 business days of payment.

Your item will be shipped to the address you provided to Etsy. Please let me know before paying if I should ship it to a different address.

All the items are shipped by registered air mail. Products are traceable but not insured (buyer responsibility).

EMS Express airmail service delivery is also available.

Shipping times vary depending on your location. International shipping can take up to four weeks.

Import duties, taxes, and charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Additional policies and FAQs
Feedback:
If something went wrong with your purchase, please contact us before leaving feedback, and we will do our best to help you as soon as possible!

NOTE: All pieces are created by hand, so no two items are identical. We try to represent items accurately through photographs and description. The color of the image can vary widely from one computer monitor to another.

If you have any questions about any of my items or policies please do not hesitate to contact us. And we love looking at your photos with our handmade products!

All items are smoke-free and pet-free.