ToysFromVili

art dolls by Vili

Yaroslavl, Russia · 78 Sales

ToysFromVili

art dolls by Vili

Yaroslavl, Russia 78 Sales On Etsy since 2015

5 out of 5 stars
(41)

Shop owner

Vili

Contact

Announcement   Big SALE on toys! BIG DISCOUNT! ))

- Thank you for visiting my shop!
- You can follow me on instagram now =)
https://www.instagram.com/vili_irina/

- IF YOU WANT A MORE CHEAP SHIPPING, THEN BEFORE MAKING THE ORDER TO INFORM ME IN THE MESSAGE. ( more ECONOMICAL SHIPPING by REGULAR MAIL are NOT available IN ALL COUNTRIES. Sorry )

- All parcels I send Express courier service EMS with track number to track the movement of parcels. Delivery time from 7 to 15 days depending on your location. Cost is$ 30.

- But at Your request I can send a parcel standard shipping with Mail of Russia. Delivery time: 15 to 35 days. Price:$ 15. Tracking to track number in your country will depend on the policy of Your email service. LET ME know in ADVANCE if you wish to make sending regular shipment and I'll fix it in the settings item shipping cost c 30$ 15$.

Announcement

Last updated on May 1, 2018

Big SALE on toys! BIG DISCOUNT! ))

- Thank you for visiting my shop!
- You can follow me on instagram now =)
https://www.instagram.com/vili_irina/

- IF YOU WANT A MORE CHEAP SHIPPING, THEN BEFORE MAKING THE ORDER TO INFORM ME IN THE MESSAGE. ( more ECONOMICAL SHIPPING by REGULAR MAIL are NOT available IN ALL COUNTRIES. Sorry )

- All parcels I send Express courier service EMS with track number to track the movement of parcels. Delivery time from 7 to 15 days depending on your location. Cost is$ 30.

- But at Your request I can send a parcel standard shipping with Mail of Russia. Delivery time: 15 to 35 days. Price:$ 15. Tracking to track number in your country will depend on the policy of Your email service. LET ME know in ADVANCE if you wish to make sending regular shipment and I'll fix it in the settings item shipping cost c 30$ 15$.

Vili

Contact shop owner

Vili

About

Shop members

  • Vili

    Owner, Creator, Photographer

Shop policies

Last updated on December 12, 2017
Hello! My name is Vili and I am pleased to welcome you in this little magical world! If you're fond of handmade and believe in miracles and fairy tales, then you're in the right place.
I give life to the sweet, mysterious, gothic, dark, humorous, peculiar and eccentric creatures. Each of them are exclusive. You can be friends with them and give them home .. sweet home=) ^____^

Accepted payment methods

Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I'm creating my creatures to make people happy, so if you are for some reason not happy with the result of my work I'll refund your payment. I didn't have such situation before, but if it will happen some day, here are conditions of refund.

In case of cancellation BEFORE creature is shipped:
- In case of cancellation the order I'll refund you the whole sum minus fees I payed to etsy and paypal. within 24 hours after you asking for refund.

In case of refund AFTER creature is shipped:
- If you won't like it for some reason when you'll meet creature in personal, I'll refund only the creature cost, but not shipping cost.
- If you want a refund you have to contact me and ask for refund within 5 days after getting the package (date of delivery in tracking).
- You have to ship creature back to me. I also won't refund cost of this shipping.
- I'll refund creature cost within 5 days after getting the package (date of delivery in tracking).
Payment
For international buyers I accept Paypal. For Russian buyers I can accept Paypal, transfers on the card of Sberbank.
In case of cancellation the order I'll refund you the whole sum minus fees I payed to etsy and paypal.
Shipping
I ship by registered airmail with tracking number. Shipping is worldwide by Express mail service EMS, from 7 to 20 days. depending on your location

I ship in a cardboard box, well wrapped in plastic with bubbles.
So the dolls are packaged as safely as possible to avoid damages, but if it suffers any damage during the shipping it's not my responsability.
I'm not responsible for any delays that may occur on the shipping too.

when ordering:
- Please leave your PHONE NUMBER for safety shipping when you check out. So the courier will be able to contact with you if you are not home.

!!! During the Christmas holidays (December) the delivery time may increase !!!
Additional policies and FAQs
- You are responsible for caring for, maintaining and preserving the toy. Once it’s arrived and it’s with you then I can’t be held responsible for any damage thereafter that is a result of poor preservation of the work.
- Keep toys away from wetness and excessive heat.
- To clean, wipe with a dry (or VERY SLIGHLT damp), soft cloth.
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I retain all copyright. No reproduction or manipulation in any form is allowed without my permission.