Announcement    FREE SHIPPING US orders of $35+ (pre-tax). Thank you so much for stopping by my shop. Processing times are currently 3-5 business days not including weekends or holidays. I'm unable to accept rush requests or promise delivery dates for birthdays, vacations, etc. If you leave a note on your order I do not review those notes until your order is next in line for production. If I am unable to complete your order in the estimated time frame I will communicate with you directly via Etsy messages. USPS has announced delivery changes that may cause delays with your package; once the package has left my hands, I have no control of how quickly it is delivered. As a result, the delivery estimate you see in your Etsy shopping cart or on your order does not account for postal delays.

Time to time you will see that some items you may have once added to your cart are not showing up in my shop, or may be sold out. In that case, I may deactivated them to allow me time to catch up on orders without the need to put my shop on "vacation". If this happens, I will keep an updated post at the top of my shop announcement regarding any changes.

I am very grateful and humbled that you visited, and if you place an order, know that I really love what I do and set very high standards for what I'm creating. If you have any questions about an order you have placed please message me and allow up to one business day for a reply. Evenings and weekends are family time and I will respond the following business day. Thank you for your business and your patience.

~ Mandy, Owner of Bloom and Bow Handmade
and
Owner of You and Me Woodcrafts
https://www.etsy.com/shop/YouandMeWoodcrafts


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MY STORY: My business began in 2011 after the birth of our second daughter; I decided stay at home and I discovered a passion for making hair accessories for her. It filled my need for creativity and desire to contribute to our finances; I have always had an entrepreneurial spirit, so this little shop was also born. If you are new to Bloom and Bow, thank you for stopping by; I hope you will find things you enjoy! All purchases supplement our family income and we are grateful for your support.

All items are carefully handmade by me with great attention to detail and quality. I do my best to source the highest quality materials including wool-blend felt and other supplies and materials Made in the USA whenever possible. I love to complete custom orders so please message me if you have an idea you would like to discuss or collaborate. I would love to see a photo of your item being worn or displayed. Please share them in your Etsy review or tag @bloomandbowhandmade on social media.

IG: @bloomandbowhandmade
FB: /bloomandbowhandmade

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{BUSINESS HOURS}
Monday through Friday: 8:30am-5:00pm EST
CLOSED SATURDAY and SUNDAY as well as all Federal and school holidays.
Messages received after business hours will be returned the following business day.

{PROMOTIONS}
Please visit me on Instagram or Facebook for any active shop promotions. Discounts may not be applied to rush orders, custom orders, shipping charges, or wholesale (bulk) priced orders. Discounts may not be used in conjunction with Etsy’s Free Shipping promotion.

{US SHIPPING}
Orders ship from my studio in Southwest Florida to the address linked in your Etsy account. Please verify this address is correct. You can find your tracking information when you go to your purchases within your account. If you would like an order sent to a different address or a gift recipient, please be sure to enter that during checkout. USPS does not offer guaranteed delivery dates for First Class or Priority Mail. Any unforeseen delays on my end will be promptly communicated with you. Shipping during the holidays will undoubtedly take longer so please be prepared and order ahead! USPS is fully responsible for your package once they are in receipt of it and buyer is responsible for ensuring package is delivered to a secure location. Please contact USPS directly should you have any questions regarding tracking or delivery status. Shop is not responsible for orders shipped to an address incorrectly entered by the buyer or for USPS shipping delays and packages lost or stolen. Reshipping and reorder costs are the responsibility of the buyer.

{INTERNATIONAL SHIPPING and CUSTOMS AND IMPORT TAXES}
MOST international orders arrive within a few weeks. International orders are shipped via USPS First Class mail, which can take 2-6 weeks; possibly longer. Shipping over the holidays will undoubtedly take longer so please be prepared and order ahead! Seller is NOT responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law. Seller is not responsible for calculating import fees.

{REFUNDS OR EXCHANGES}
I want you to be 100% satisfied with your purchase. I take great pride in my work and customer satisfaction is very important. If you are unhappy with your purchase, please message me right away and I will do my very best to correct any issue. Please contact me within 2 days of delivery to discuss any concerns. I reserve the right to request photo communication. Due to the custom nature and/or personalization of some items, not all items are eligible for an exchange or refund. If you have questions about this policy, please message me prior to ordering so we can discuss. Personalized items exchanged are done so at the buyer's expense. Please make sure those details are communicated exactly as needed in the "Notes to Seller" field at checkout.

{RUSH ORDERS}
I am unable to accommodate Rush Order requests after an order has been placed. Please do not leave a "need by date" in the notes during checkout as I normally don't review those notes until I begin processing it. If you need something rushed, please message me first to inquire if I can accommodate a rush request. All orders ship in the order they are received. There is a minimum $25 fee for a rush order, and this fee may be increased at my discretion if it is a larger request. Rush fees DO NOT include shipping upgrade charges if you need your order shipped Express or Priority Mail vs. First Class. Please message me and I can create a custom order for a rush fee and/or expedited shipping services.

{PARENTAL SUPERVISION AND SAFETY OF ITEMS}
Accessories often contain small parts and embellishments. Please do not ever leave your baby, child or pet unsupervised or napping while wearing accessories. These items are not toys and should not be played with or put in their mouth as they could pose a choking hazard. Bloom and Bow Handmade is not responsible for any injuries related to misuse of our items.

{CUSTOM ORDERS}
Every customer deserves a made-to-order accessory customized and made to fit with the same time and attention to quality and detail as the one before. Custom requests are welcome including larger quantities such at party favors or shower gifts. If you see something you like, but want it in a different color or quantity than what is available, please message me. If a listing states "Quantity available (4)" this indicates the supplies available to make that item and does not indicate a pre-made, ready to ship item. I do often underestimate that number so supplies are not oversold. If you need more, just send me a message and I will be happy to work with you.
Some custom requests may require additional supplies or time and a setup or design change fee may apply. When you request a custom order, any additional costs or fees will be communicated prior to the listing being created.
Custom listings must be paid within 48 hours or will be cancelled.

{PACKAGING AND GIFTS}
In an effort to be more conscious of waste, I will use post-consumer recycled or recyclable materials for packaging as much as possible. All items are carefully and professionally packaged, and small items such as multiple hair clips may be presented on the same product card to reduce packaging waste. If you are ordering for a gift recipient and need items presented on a separate giftable card, please leave me a note in the checkout area. I am also happy to include a handwritten note and a gift receipt for no additional fee. Gift certificates are available to my shop as well, just message me for the details!

{SHOP POLICIES FOR RETURNS, LOST OR STOLEN PACKAGES, ETC.}
Purchasing from Bloom and Bow Handmade indicates you are in agreement with my shop policies and terms. Please review these policies for answers to FAQ's regarding shipping, returns, etc. http://www.etsy.com/shop/BloomandBowHandmade/policy

{PAYMENTS AND CANCELLATIONS}
Etsy Gift Cards, Apple Pay and all major forms of credit cards including Visa, MasterCard, American Express and Discover are accepted through Etsy's Direct Checkout option. PayPal is also accepted; orders paid by e check are not shipped until payment has cleared (this may take several business days). My shop is PayPal verified, so you can feel protected and ensured that your transaction is safe.
Your private financial information is never shared with me and your purchase is protected according to Etsy and/or PayPal's Buyer and Seller Protection, Terms of Use and the policies of each individual shop.
Orders for listed items MAY be cancelled within 24 hours, but not after. Nearly every item in my shop is made and/or assembled to order and requires a great deal of time to create. If you need your item(s) by a certain date, please be sure to read my processing times and RUSH ORDER policies BEFORE you place your order to ensure you will receive the item(s) in time. I am not responsible for ensuring your order reaches you by a certain date.
Payment for Custom order requests require payment in full before I begin creating your item(s). Payment must be made within 2 days of finalization of custom order listing or your order will be cancelled. Please be sure to turn on your Etsy notifications in your account settings. This will ensure that you receive an email at your registered email address to let you know if you have an Etsy message waiting (in the event I need to contact you about your order).

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Bloom and Bow Handmade is registered and operated in Southwest Florida and required to collect/report the appropriate state, county and local sales tax on all in-state purchases.