Announcement
Shop is now re-open!! 25% off EVERYTHING to celebrate!*
I have had my shop on 'holiday mode' as I had some time off to enjoy the Christmas period and I gave birth to a beautiful baby boy in January, so I've been enjoying spending a lot of time with him and being a mum for the first time!
I am now feeling ready to come back (with a re-brand)!
*25% off will end 1st May 2024
Thank you - Elin, EtherealCollectiveUK
Featured items
Items
All Items
Reviews
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Lottie on Dec 25, 2023
4 out of 5 starsa good selection of jewellery, really liked i could request studs instead of dangly earrings, delivery was super fast too.
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Hayden's MUA on Dec 5, 2023
4 out of 5 starsThe ring is beautiful, I love the crystal and its fits perfect. The crystal was smaller than I expected buy I still really like it. The seller had said in the pictures that if we had any preferences for the crystal that we could message however when I messaged I got no reply.
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Andrew on Jan 4, 2024
5 out of 5 starsA present for my daughter she loved them and they look great.
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How long does it take for my order to be processed?
All orders are processed within 1-3 business days. You will receive a shipping notification e-mail once it is on it's way to you. The delivery time will depend on which shipping option you chose.
I've put the wrong address, how do I change it?
Please contact me ASAP either through Etsy messages or e-mail so I can adjust this and ship to your correct address.
Please note it is the customers responsibility to ensure the correct & full shipping address is provided as this cannot be changed once dispatched.
If a wrong or incomplete address has been given and your item has been dispatched, unfortunately I cannot send replacement orders or issue refunds for this.
Why is my order taking longer than expected?
I aim to process all orders within 1-3 business days and I send all items out via Royal Mail.
UK delivery times are as follows:
2nd Class (FREE) 2-3 Business days
1st Class (+50p) 1-2 Business days
International orders vary. Check estimated dates on product you wish to order.
** Please be aware some customers may experience slightly longer delivery timescales than usual due to the exceptionally high volumes of mail posted during this lockdown period, alongside necessary coronavirus-related measures put in place in local mail centres and delivery offices**
I appreciate your understanding and patience if your order is taking longer than usual. However, if it is taking an exceptionally long time please contact me and I will help further.
How do I track my order?
Standard shipping options on here are not tracked, unless you chose to upgrade shipping at the checkout
I usually purchase postage labels through Etsy, which sometimes Etsy can send the postage receipt number through as a 'tracking number', this number will not work to track and is just a confirmation of postage.
I send untracked as it keeps the cost down for customers but there is always the option to upgrade shipping at the checkout for a trackable service, so you can choose what's best for you.
Custom and personalised orders
CUSTOM
If you want to add a personal touch to any of my products, please feel free to send me a message/e-mail before purchasing to describe what you want. Please understand if you want something custom made, there may be an extra charge and a longer processing time but contact me first and I'll discuss this with you.
PREFERENCE
Alternatively, if its a preference You can leave a note whilst ordering with a description as most requests I can accommodate to such as (crystal style, necklace style/length)
GIFT
All of my products are wrapped in protective patterned tissue paper and placed in an organza bag. I am happy to include a short printed gift message free of charge to make a gift more personal, just leave a note when ordering.