Returns and Damaged Products

The buyer is responsible for returns. I request proof of damage and proof of return in picture form. I will not refund an order until pictures of the damage/defect are given. I do not give refunds if the patch does not me color/sizing expectations. The color is screen/monitor dependent. Please understand the measurement of an item. I give the measurements and am not responsible for if they seem smaller than the actual measurement.

please check listing for sizing. it should read as follow: measurement --- x --- inches or name of item: --- x ---

Wholesale availability

please message me for current bulk order pricing. bulk orders start at 10 of the same patch.

shipping times/ need by dates

ship times variate in the year depending on the number of orders received. Most items are made to order. I make them when I get an order for them. If items are needed by a certain date I must be messaged before the order is made. I do not always see notes of the order until I an working on your order.

iron on backing/ no iron on backing

All of the patches I have on hand will have an iron-on backing. I can make patches without it but that will mean I making your order from scratch. If I have an item ready-made I cant pull from that stock for your order. Please message me before placing your order so I am aware of the customization.

Returned due to issufficent/ wrong address

If an order is returned to me for insufficient/ wrong address I will contact you. The buyer is responsible for paying to reship the item. I can correct shipping addresses if i am notified before the item ships

Report this item to Etsy

Coco Patch

Name: Coco Patch
Brand: Macchiatokisses
SKU: 647514049
Price: 10.67 SGD
Availability: InStock
Rating: 5.0 (8 reviews)

Made by Chitraa and

Owner of Macchiatokisses

4.9 (2.4k)

What to know

Made to Order

Yes

CHRISTMAS deadline for domestic orders is December 4th. I can not guarantee shipment or delivery for Christmas after this date.
INTERNATIONAL shipping is not guaranteed by Christmas.

This listing is for 1 patch
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Coco: 3.74 in x 1.90 in

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All patches have iron on backing for application
its best to heat the patch with an iron with wax paper on top of the patch.
Also iron on the back side of you fabric to secure the patch.
You may need to sew or add another adhesive. I use heat n bond and it can unpredictable.

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Each patch is made to order so there can be ever so slight differences between the picture and the patch received. This design is very finicky. it may have a few errors but it will not affect the overall look

All rights go to the original musical teams and companies. I, in no way, intend to steal from these companies. If there is a problem I would appreciate being massaged first before Etsy is involved.

SHIPPING TIME AND ACCOMMODATIONS:
I usually ship out fast. The shipping time is just to cover my bases if I have too many orders to keep track of or life decides to get in the way. If you need the patch/es by a certain date you MUST MESSAGE ME!!! I make no exceptions to this. YOU NEED TO UPGRADE SHIPPING TO SHIP AS A PACKAGE. I am NOT responsible for missed deadlines. I am NOT responsible for USPS shipping time. Once I ship, the amount of time it takes to deliver is up to USPS's competence. All I can do is upgrade shipping. I WILL NOT KEEP TRACK OF YOUR ORDER ONCE IT HAS BEEN SHIPPED. I WILL NOT TRACK ORDERS. If you notice an item comes to a stop I MIGHT be able to help.

If an item is not up to expectations or is damaged of any sort (frays, adhesive on the front of the patch, or design is deformed or not like the picture) I NEED pictures of all the patches that are being replaced or refunded. I am sorry but I will not trust word of mouth.

U.S Shipping:
is shipped as
First-Class Mail® Stamped Letter
and do not have tracking. If you want tracking please pick upgraded shipping(~$3.00). Orders over $35 get 2-5 day package shipping.
YOU DO NOT NEED A SHIPPING UPGRADE IF SHIPPING IS OVER $3

Internation Shipping:
is shipped as:
First-Class Mail® International Letter** ($1.25)
The value of contents cannot exceed $0.00, therefore it is shipped as a letter and will not have tracking or a customs label.
if you would prefer it is shipped as a product please pick upgraded shipping (~$14.25)
I cannot tell what the shipping time will be as it varies from place to place.

Please be aware of our return policies.
We do not accept returns or issue return 30 days after the product is received.

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What buyers say

5.0 (8)

“Great quality and shipped quickly. I made a mistake when ordering (completely my fault) and the shop was super understanding and helpful!”

Jenna

27 Jan, 2024

View all item reviews

Price:SGD 10.67

VAT included (where applicable)

Delivery & return policies

Returns & exchanges

Not accepted.
Sent from

United States
Postage

SGD 30.96 to Singapore
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