Do I have to pay to return unwanted goods?

You must cover the delivery cost for returning unwanted goods, unless the item is faulty or has arrived damaged. We recommend you get proof of postage, in case the parcel is lost or stolen during the return period.

Can I get delivery costs refunded?

The following advice applies to you if your online order arrived on time as expected and you’d now like to return it because you no longer want it. Please notify us of your wish to cancel the goods and return them within 14 days of receipt of the item. After returning the goods, we will refund you the cost of the goods and the standard delivery cost you paid to get the goods sent to you in the first place.

What if I paid extra for special delivery, can I get this cost refunded?

You won’t get your express/dedicated day delivery cost refunded when you return an unwanted good that arrived on time, as this part of the service was performed by The Guilded Lily TC. If you paid extra for goods to be delivered at a certain time and they arrived later than this and you no longer want them, then you can ask to be refunded the cost of the express/dedicated delivery too. This is because we didn’t perform that part of the service, which you paid extra for.

What are our online and return timelines?

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods. This is sometimes referred to as a ‘cooling-off period’. You need to notify us of your wish to cancel your order within this time period – by email, text or phone. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods.

Can the retailer deduct any money from me upon return of an unwanted item?

A deduction can be made if the value of the goods has been reduced as a result of you (the buyer) handling the goods more than was necessary. The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.

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Price:€37,77

VAT included (where applicable), plus shipping

Fragrance Diffuser

Name: Fragrance Diffuser
Brand: TheGuildedLilyTC
SKU: 995140139
Price: 37.77 EUR
Availability: InStock
Rating: 4.9 (70 reviews)

TheGuildedLilyTC

Returns & exchanges accepted

Scent

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Highlights

Materials: Glass, Fragrance Oil

An intensely rich and indulgent scent, these luxury Reed Diffusers last for up to 90 days or more, delivering you long lasting beautiful home fragrance.

Each Luxury Reed Diffuser consists of a 100 ml glass bottle filled with your selected fragrance and enhanced with rose petals for that touch of luxury and available in the following scents:

Black Orchid
Oakwood & Bergamot
Lime, Basil & Mandarin
Pomegranate Noir
Amber & Sweet Orange
Cedarwood & Tonka
Pomelo & Basil
Ombre Leather
Oud Wood

Collection: Candles & Diffusers
Colour: Clear Glass
Dimensions: H9 x W7 cm
Each box also includes 5 white, Grey or Black fibre reeds.

Production partners

TheGuildedLilyTC makes this item with help from

Order today to get by Jul 23-Aug 24
Returns & exchanges accepted within 14 days
Heads up: this item may be subject to new EU custom fees.
Cost to ship: €30,76
Ships from: United Kingdom

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