BalesDesignStudio

Introduction

Your privacy is important to us. This privacy policy explains how we collect, use, and share your
personal information when you purchase an item from our Etsy shop, contact us, or otherwise
use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to
provide to us), such as your name, email address, postal address, payment information, and the
details of the product you’re ordering. You may also choose to provide us with additional
personal information (for a custom order, for example) if you contact us directly.

2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
● As needed to provide our services, such as when we use your information to fulfill your
order, to settle disputes, or to provide customer support.
● When you have provided your affirmative consent, which you may revoke at any time.
● If necessary to comply with a legal obligation or court order or in connection with a legal
claim, such as retaining information about your purchases if required by tax law.
● As necessary for the purpose of our legitimate interests, if those legitimate interests are
not overridden by your rights or interests, such as 1) providing and improving our
services. We use your information to provide the services you requested and in our
legitimate interest to improve our services, and 2) compliance with the Etsy Seller Policy
and Terms of Use. We use your information as necessary to comply with our obligations
under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal
information for very limited reasons and in limited circumstances, as follows:
● Etsy: We share information with Etsy as necessary to provide you our services and
comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
● Service Providers: We engage certain trusted third parties to perform functions and
provide services to our shop, such as delivery companies. We will share your personal
information with these third parties, but only to the extent necessary to perform these
services.
● Business Transfers: If we sell or merge our business, we may disclose your information
as part of that transaction, only to the extent permitted by law.
● Compliance with Laws: We may collect, use, retain, and share your information if we
have a good faith belief that it is reasonably necessary to: (a) respond to legal process or
to government requests; (b) enforce our agreements, terms, and policies; (c) prevent,
investigate, and address fraud and other illegal activity, security, or technical issues; or
(d) protect the rights, property, and safety of our customers or others.

4. Data Retention
We retain your personal information only for as long as necessary to provide you with our
services and as described in our Privacy Policy. However, we may also be required to retain this
information to comply with our legal and regulatory obligations, to resolve disputes, and to
enforce our agreements. We generally keep your data for the following time period: 7 years.

5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and
other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with
different data protection and government surveillance laws than your jurisdiction. If we are
deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the
legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to
your personal information. While some of these rights apply generally, certain rights apply only
in certain limited cases. We describe these rights below:
● Access: You may have the right to access and receive a copy of the personal
information we hold about you by contacting us using the contact information below.
● Change, restrict, delete: You may also have rights to change, restrict our use of, or
delete your personal information. Except for exceptional circumstances (like where we
are required to store data for legal reasons) we will generally delete your personal
information upon request.
● Object: You can object to (i) our processing of some of your information based on our
legitimate interests and (ii) receiving marketing messages from us after providing your
express consent to receive them. In such cases, we will delete your personal information
unless we have compelling and legitimate grounds to continue using that information or
if it is needed for legal reasons.
● Complain: If you reside in the EU and wish to raise a concern about our use of your
information (and without prejudice to any other rights you may have), you have the right
to do so with your local data protection authority.

7. How to Contact Us
For purposes of EU data protection law, I, Kimberly Bales, am the data controller of your personal
information. If you have any questions or concerns, you may contact me at BalesDesignStudio@gmail.com.
Alternately, you may mail me at:
Bales Design Studio, c/o Kimberly Bales 5880 Nagel St, La Mesa, CA 91942 US