Handcrafted jewelry as pieces of art
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レビュー
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Butros さんのレビュー(2026年 03月 19日)
星 5 個のうち 5 個The ring is as shown in the picture. The seller let me select from different options for the stone and even though response time was a bit slow I still was able to get what I asked for and it came out great.
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Collin さんのレビュー(2026年 02月 20日)
星 5 個のうち 5 個Beautiful ring! Looked exactly like the pictures. My girlfriend loves it 🙂
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Melissa さんのレビュー(2026年 01月 7日)
星 5 個のうち 5 個Absolutely gorgeous rings! Even my husband who doesn’t like jewelry is happy to wear his. The size is perfect for mine, my husbands is a bit big but we didn’t know his ring size and guessed, we were about half a size off and it’s easy to get a sizer to put in it so no big deal. The moonstone is gorgeous, the wolves are amazing, they are real silver as far as I can tell, they’re exactly as described. the rings are all together just perfect.
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Robert さんのレビュー(2026年 05月 15日)
星 5 個のうち 5 個Absolutely amazing ring. My wife loves it so much to represent our marriage. Many thanks to Black Tree labs for making these rings that feel so unique to us
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Robert さんのレビュー(2026年 05月 15日)
星 5 個のうち 5 個Absolutely amazing rings. Me and my love them so much and happy with them. Many thanks to Black Tree labs for having theses rings that felt so unique to us
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Etsy のお客さま さんのレビュー(2026年 05月 1日)
星 5 個のうち 5 個This ring is breath taking, i can’t believe how gorgeous it is. I had to be home to sign for it and there is a $20 DHL delivery fee, but definitely worth it!!! Thank you!
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Ann さんのレビュー(2026年 04月 30日)
星 5 個のうち 5 個This is one of my favorite rings! It matches my black pearl bracelet and necklace perfectly! The quality and customer service is outstanding! This is one of many rings I have from this seller and I have yet to be disappointed with them! Thanks so much!
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null さんのレビュー(2026年 04月 24日)
星 5 個のうち 5 個I absolutely love this seller so much that it's hard to figure out where to start. I've made three purchases from them so far. Two or just standard listings. My most recent was a custom ring. I asked if they could modify one of their designs to suit my wife's tastes. They were extremely accommodating. The ring that we received looked better than I could have imagined. It was just a few little things like adding a couple stones and removing a gold accent, but the effort that they put into it made it super special. They were extremely patient with me as I attempted to communicate exactly what I wanted. I've never done anything like this before and they made the process so easy. It actually cost much less than I had originally anticipated. Highly recommend this seller to anyone who's looking to purchase some jewelry!
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Ann さんのレビュー(2026年 04月 15日)
星 5 個のうち 5 個I had this custom made with an amethyst instead of a Moonstone and it turned out beautifully! Customer service is outstanding at this shop! It arrived carefully packaged in a sturdy box. I have many rings from this seller and have yet to be disappointed! Thanks so much!
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BlackTreeLab について
ショップメンバー
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Dmitry
オーナー
Owner
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Suta
制作者
Jewelry processing specialist
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Dhia
発送担当, キュレーター, カスタマーサービス
Operational manager, marketer
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Kadek
制作者, キュレーター
Production manager
委託生産パートナー
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Casting
インドネシア
Casting jewelry from silver and gold
ショップポリシー
発送
通関手数料および輸入税
支払い方法
返品&交換
キャンセル
キャンセル:可
次の期間内にキャンセルを依頼してください:購入から 24 時間以内
プライバシーポリシー
その他の情報
よくある質問
How long will it take to deliver my order?
If you are getting a Made-to-Order item, it usually takes between two to three weeks (around 15 business days) for us to produce the item. But if it is a Ready-to-ship item, it usually takes 3 to 5 business days for us to prepare the item for shipment. It takes 3-6 business days to deliver parcels to the USA, and 3-9 business days to Europe. We deliver worldwide, and the delivery can take up to 10 business days to some countries.
Please note that we are not responsible for any delays caused by customs processes.
What is your shipment method?
We partner with shipping companies of international repute such as Fedex or DHL. Immediately we ship your order we will send you your tracking number.
Is there any guarantee on your products?
We take great pride in offering a lifetime guarantee on all our jewelry pieces. However, please note that this guarantee does not cover cases where the jewelry has been permanently damaged due to improper use or attempts to repair it elsewhere.
Rest assured, we are committed to resolving any issues you may encounter with your jewelry. We strive to provide exceptional after-sales service to our valued clients, and each case is handled individually. If you have any concerns or questions, please don't hesitate to contact us. We are here to assist you.
Do I have to know my ring size?
Yes, we will need the exact and correct size of your ring. We advise that you visit a jewelry store close to you. Get your ring size measured by a professional.
Do I have to pay customs & import taxes?
Import and customs taxes may apply, and the buyer is responsible for any associated fees. Please check with your local customs office for more information.
If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.
Can I get a Custom Ring?
Contact us for more details about this, and we will implement your specifications and requirements in the BlackTreeLab style.
If you have a stone, we can you make a custom ring for you as well. You can send your stone, and we will make a ring for you in our style.
We do not use other silver or gold to make your jewelry. You cannot send your old Gold or Silver jewelry to make your jewelry.
Returns are not accepted on custom jewelry or rings with engravings.
What is your Returns & Refund Policy?
- Returns are accepted within 21 days of receiving the parcel.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
- Please allow 3-9 business days for US customers and 3 weeks for customers from other countries for us to receive and inspect the jewelry.
- Refunds are subject to verification of the item's condition and compliance with return instructions.
- Shipping fees and custom taxes are non-refundable.
- Please allow 2 business days for us to process the refund after receiving the package.
- Once processed, the refund will be applied to your credit card or original payment method within a certain timeframe.
- Custom jewelry and engraved pieces are not eligible for returns.
What is your Exchange Policy?
Here are some essential points to note regarding exchanges:
- Exchanges will be processed within 5-21 business days of receiving the returned item. The exact timeframe depends on the time required for our master to create a new jewelry item for you.
- For ring size adjustments, please allow approximately 5 business days for us to ship the resized ring back to you after receiving your parcel.
- Shipping costs for the new item are the responsibility of the customer.
- Please contact us through private messages to provide the details of your exchange request.
What kind of Silver do you use in your Jewelry?
All our silver jewelry pieces are made with high quality 925 sterling silver, which contains 7.5% of copper and 92.5% of silver. This is so because pure silver is somewhat soft and copper is added to make it stronger and harder.
Oxidized silver, also called blackened silver, is sterling silver that undergoes a controlled darkening process to achieve a rich, matte patina. This effect is created by exposing the surface of the silver to sulfides, which accelerate the natural tarnishing process. The result is a layer of silver sulfide that coats the exterior, producing its signature dark, antique-like finish. Importantly, this oxidation process only alters the surface, leaving the internal structure and integrity of the silver unchanged.
How can I contact you?
You can contact us by clicking the "Contact shop owner" button or using the following contacts:
BlackTreeLab
Jl. Raya Celuk No.67, Celuk, Kec. Sukawati, Kabupaten Gianyar, Bali 80582
+628133615524
help@blacktreelab.co