ColibrinoCrafts

Privacy Policy for ColibrinoCrafts

Effective Date: from 01 July 2024

At ColibrinoCrafts, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our shop and make purchases on Etsy.

Information We Collect

When you make a purchase from our Etsy shop, we collect the following information:

Personal Information: Your name, shipping address, and email address.
Payment Information: We use Etsy's secure payment platform, so we do not have access to your payment details (credit/debit card information).
Order Details: Product(s) purchased, the total cost of the order, and the shipping method chosen.
How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders, including shipping and handling.
To communicate with you regarding your orders or inquiries.
To provide customer support and resolve any issues related to your purchase.
To comply with legal requirements or regulations.
Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes mentioned above. Once your order is complete and all obligations are met, we may retain some information for tax or accounting purposes, as required by law.

Your Rights

You have the right to:

Access and update the personal information you’ve shared with us.
Request the deletion of your personal data, subject to legal retention requirements.
How We Protect Your Information

We are committed to maintaining the security of your personal information. Etsy handles your payment information securely using encryption and other safety measures. We do not store or process any credit card data ourselves.

Third-Party Services

We use third-party services, such as Etsy, for payment processing and shipping. These providers have their own privacy policies, which you should review to understand how they use your data.

Cookies

Etsy may use cookies to improve user experience, track website performance, and deliver personalized content. You can adjust your browser settings to refuse cookies, but please note this may affect your ability to make purchases or use certain features.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, with the effective date of the update.

Contact Us

If you have any questions or concerns about your privacy or this policy, feel free to reach out to us through our Etsy shop.