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Opinie
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Camilla w dniu 16 cze 2026
5 na 5 gwiazdekThe item is absolutely beautiful and of great quality. Delivery was fast and everything was perfect from start to finish. I am extremely happy with my purchase and would highly recommend this seller.
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Chris w dniu 13 maj 2026
5 na 5 gwiazdekGreat product. Engraving looks like it came straight from the Stanley factory. Highly recommend!!
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BB w dniu 13 paź 2026
5 na 5 gwiazdekA bday gift for my friend who loves sunflowers! Very pretty. Shipping was fast. I’ll be back. 😎
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Davine w dniu 26 wrz 2026
5 na 5 gwiazdekExactly as described, the design was perfectly executed. Thank you.
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Kayla w dniu 24 wrz 2026
5 na 5 gwiazdekGot 2 Stanley’s and both are gorgeous! Very happy with my purchase and experience.
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Derrick w dniu 22 wrz 2026
5 na 5 gwiazdekI gave my wife this gift for our 1 year anniversary and let’s just say she absolutely loved it! 10/10 quality and customer service! Would definitely buy from them again!
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Brittany w dniu 21 wrz 2026
5 na 5 gwiazdekThe design is beautiful. I am so excited to have this cup. It’s perfect!!!
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Melissa w dniu 13 wrz 2026
5 na 5 gwiazdekGreat quality! I buy from them every year for teacher gift!
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Mindy w dniu 10 wrz 2026
5 na 5 gwiazdekBeautiful Stanley, I love taking it with me everywhere and showing it off! Plus it keeps my drinks cold for way longer than any other tumbler brand I’ve tried.
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Informacje o sklepie CrescentForestDesign
Pracownicy sklepu
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Chris
Twórca, Projektant
Chris is an active duty Navy Chief residing in San Diego, CA. Outside of work, Chris' passion is woodworking and pursuing new creative hobbies! He also enjoys Padres games, camping with his wife and 5 kids, and anything else you can do outdoors.
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Aubrey
Projektant, Customer Service, Fotograf
Aubrey is Chris' wife and has been a graphic designer and photographer for almost 15 years! She creates the patterns for the engraved tumblers, handles the custom design requests, and loves to woodwork when time allows!
Regulamin sklepu
Akceptowane metody płatności
Zwroty i wymiany produktów
Więcej informacji
Często zadawane pytania
Do you accept returns, exchanges or alterations on engraved items, keepsakes, or other personalized items after delivery?
Due to the custom, made-to-order nature of our items, we do not accept any returns, exchanges, or requests for alterations after delivery on any of the products in our shop. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!
Can you send a proof before you ship items?
Typically we do not send photos or create mock-ups before production and shipment. If you are concerned about layout or have specific questions about fonts, please send us a message!
What if my package is delayed/lost in transit or stolen?
Crescent Forest Design is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen. These are all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item. Please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department.
If a sale starts after I place my order will you refund the difference?
The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.
What if I entered the wrong shipping address?
Please contact us ASAP and if the item has not already shipped, we will confirm the address change. We cannot correct the address for packages that are already shipped. If packages are sent back to us due to incorrect or insufficient address, we will ask for a re-shipping fee.
What if my item arrives damaged?
You must contact us within 48 hours of receiving order.
My order did not reach me on time. Can I return it and receive a refund?
Sometimes there are delays in transit times across all of our shipping carriers, and these will increase during the holiday season. We cannot guarantee that a shipment will arrive by a specific date, even if the tracking provides an estimated delivery date. We cannot refund or cancel the order if it was not delivered on time. If your order is delayed, please contact the shipping carrier. We guarantee your item will be sent out within the expected production time frame, but we don't control shipping. Please understand, NO returns are accepted for shipping delays.