DesignStudioMila

Privacy Policy
Last updated: 27 Nov 2024

Your privacy is important to me. This Privacy Policy explains how I collect, use, and share information when you purchase from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

1. Information I Collect

To fulfill your order, I must collect certain information, including:

• Your name, email address, postal address, payment information, and the details of the product you’re ordering.
• If you contact me directly, you may also provide additional information (e.g., for custom orders).

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

• To fulfill your order, settle disputes, or provide customer support.
• When you have provided your consent, such as signing up for a mailing list (if applicable).
• To comply with legal obligations, such as retaining information about your purchases for tax purposes.
• As necessary for my legitimate interests, provided those interests are not overridden by your rights (e.g., improving my services).

3. Information Sharing and Disclosure

Your information is important to my business. I share it for very limited reasons and in limited circumstances, such as:

• Etsy: I share information with Etsy as necessary to provide you with my services and comply with Etsy’s Seller Policy and Terms of Use.
• Service Providers: I engage trusted third parties (e.g., delivery services) to perform functions on my behalf. I share your personal information with these third parties only to the extent necessary to perform these services.
• Compliance with Laws: I may collect, use, retain, and share your information if I believe it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements or policies; or (c) protect my rights.

4. Data Retention

I retain your personal information only as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. Generally, I keep data for 7 years.

5. Your Rights

If you reside in certain territories, including the EU, you have a number of rights regarding your personal information, including:

• Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me.
• Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information, except when required to store it for legal reasons.
• Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.

6. How to Contact Me

For purposes of EU data protection law, I, [Your Name], am the data controller of your personal information. If you have any questions or concerns, you may contact me at:
assistenza@milasolutions.it