DigitalCreativePixel

DigitalCreativePixel Shop Privacy Policy

This policy describes how and when I collect, use, and share personal information when you purchase an item from my shop, contact me, or use my services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that I do not control or control, including Etsy or third-party services you access through Etsy. For more information about Etsy's privacy practices, please see Etsy's Privacy Policy.

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1. Personal Information We Collect
To complete your order, you will need to provide me with certain information (provided by Etsy with your permission), such as:
- First and last name
- Email address
- Postal address
- Payment information
- Details of the product purchased

You may also provide me with additional personal information (for example, for custom requests) by contacting me directly.

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2. Legal Bases for Collecting, Using, and Sharing Information
I rely on several legal bases to collect, use, and share personal information, including:
- Contractual necessity: to fulfill your order, resolve disputes, or provide customer support.
- Consent: to sign up for newsletters or other marketing communications (you can withdraw your consent at any time).
- Legal obligations: to comply with tax and regulatory laws.
- Legitimate interest: to improve my services and comply with my obligations under Etsy's Seller Policy.

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3. Sharing Personal Information
My customers' information is important to my business. I will only share your information in specific circumstances:
- Etsy: to fulfill my contractual obligations and provide my services.
- Third-party service providers: for example, carriers to ship orders.
- Business transfers: in the event of a sale or merger of the business, to the extent permitted by law.
- Legal compliance: if required to respond to legal proceedings or government requests.

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4. Data retention
I will only retain personal information for as long as necessary to provide my services and to comply with legal and tax obligations. Generally, data is retained for 4 years.

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5. Transfer of data outside the EU
I use third-party hosting services (such as Google Cloud) to store some data. When transferring information outside the EU, I rely on legal mechanisms such as Privacy Shield, where applicable.

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6. User rights
If you are an EU resident, you have several rights regarding your personal information:
- Access: You can request a copy of your data.
- Modification or deletion: You can ask to correct, restrict or delete your data.
- Objection: You can object to the use of your data for marketing or other legitimate interests.
- Complaint: You can lodge a complaint with your country's data protection authority.

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7. Contact
For any questions regarding privacy, you can contact me at:
- Email: hellocreativepixel@gmail.com

If you need to access, correct, or delete information held by Etsy, you can contact Etsy directly at Etsy.com/help.

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This policy is written to ensure transparency and compliance with the General Data Protection Regulation (GDPR). We invite you to read the details carefully and contact us for any clarification.