FORETLDN

Privacy Policy

Last updated: October 2026

Your privacy is important to us. We are a UK-based business selling handmade furniture and homeware to customers worldwide. We are committed to protecting your personal information and handling it responsibly in accordance with applicable data protection laws, including the UK GDPR.

1. Information We Collect

When you place an order through our Etsy shop, we receive certain information necessary to fulfil your purchase, including your name, email address, delivery address, order details and any additional information you provide regarding custom or personalised orders.

2. How We Use Your Information

We use your personal information only where necessary to:

Process, prepare and deliver your orders.

Communicate with you about purchases and enquiries.

Provide customer service and resolve any issues.

Meet legal, tax and accounting obligations.

We process this information to fulfil our contract with you, comply with legal obligations and, where appropriate, pursue our legitimate interests in operating our business and providing customer support.

We will not use your information for marketing without the necessary consent.

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

We only share information when necessary, including with Etsy, delivery and courier companies, trusted service providers involved in fulfilling orders, or authorities where legally required.

For international orders, your delivery information may be shared with shipping providers and customs authorities outside the UK. Where applicable, we follow legal requirements for international data transfers.

4. Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide customer support, resolve disputes and meet legal or tax obligations. Order records may generally be retained for up to six years where required for business and accounting purposes.

5. Your Rights

Depending on your location and applicable data protection laws, you may have the right to access, correct, delete, restrict or object to the processing of your personal information, or request its transfer.

You can contact us through Etsy Messages if you have any questions or wish to exercise your rights.

UK customers also have the right to raise concerns with the Information Commissioner's Office (ICO) at www.ico.org.uk.

6. Etsy's Privacy Policy

Our shop operates through Etsy, which also collects and processes personal information under its own privacy policy. You can find further information at:

https://www.etsy.com/legal/privacy