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Frequently asked questions
HOW DO I INSTALL MY MOBILE PRESETS?
Each purchase includes a Step-by-Step Guide with full instructions on how to install your mobile presets or you can watch this video: https://www.youtube.com/watch?v=6TGNGJ3nvUY
I CAN'T DOWNLOAD MY PRESETS. CAN YOU HELP ME?
Yes, we are always here to help you! Please message me when you have any problems to download your files and I will email the files to you.
WHAT IF MY PRESETS SHOW UP AS A BLANK IMAGE IN MY CAMERA ROLL?
That is perfectly normal!
All mobile presets are DNG files, it will show us as a blank or black photo in your Mobile Device’s Camera Roll. Once you open the Lightroom CC app and import the preset, you will see the actual preset image.