GandomStore

Gandom Privacy Policy (GDPR Compliant)

At Gandom, every order is personal, and so is your privacy.
We only collect the information we need to process and deliver your order, and to communicate with you about it.

What we collect

Your name, postal address, email, and order details (through Etsy’s secure platform).

We never receive or store your payment information. All payments are processed securely by Etsy.

How we use your information

To process and send your order.

To contact you if we need clarification about your purchase.

To comply with legal and tax requirements.

We never share or sell your information to anyone. The only parties who may access your data are:

Etsy, to manage your order and payment.

Postal or courier services, to deliver your package.

How long we keep it

We keep your order information only as long as necessary for accounting and legal purposes, usually up to 4 years. After that, it is permanently deleted.

Your rights

If you are an EU or UK resident, you have the right to access, correct, or delete your personal data at any time. Simply contact us through Etsy and we will take care of your request.

In short, we protect your data the same way we protect our stitches: with care and honesty.